Kweku Zigga
Stockholm, Vestra Skogen
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management,and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Processing and Analytic Officer - Remote
Eno Consumable Store
06.2019 - Current
- Cleaned and transformed raw data sets, ensuring accuracy by identifying and addressing missing values, outliers, and inconsistencies, thus enhancing data quality
- Employed advanced statistical methods for exploratory data analysis, revealing patterns and correlations, and communicating insights through data reporting.
- Created interactive performance dashboards using R, Power BI, and Python tools, facilitating real-time monitoring and strategic decision-making.
- Conducted financial analysis on monthly expenses, identifying cost-saving opportunities, resulting in reduced operational costs
- Successfully managed inventory accuracy with regular physical counts and reconciliation, resulting 30% decrease in stock losses.
- Streamlining accounts payable process by implementing automation tools and reconciling bank accounts led to 20% reduction in errors annually
- Assisted team by compiling internal reporting data.
Branch Operations Supervisor
SicLife Savings and Loans
05.2018 - 05.2019
- Collaborated with cross-functional teams to gather business requirements and design optimized visualizations and integrated dashboards, resulting in 50% increase in data insights available to stakeholders.
- Spearheaded team of 25 employees to achieve high performance through effective leadership, coaching, and mentoring, resulting in 20% increase in productivity.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes, and coaching employees on company protocol and payroll operations.
- Implemented streamlined processes to optimize workflow and improve overall productivity, resulting in 15% reduction in operational costs.
- Forecasted trends and recommended improvements based on financial risk analyses
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments
Operations Assistant
SicLife Savings and Loans
08.2013 - 04.2018
- Facilitated effective communication between stakeholders, resulting in 15% reduction in errors
- Managed multiple tasks simultaneously, including report generation and data entry
- Achieved average turnaround time of less than two days per task while maintaining high accuracy and attention to detail
- Managed and executed over 500 client transactions annually, exceeding audit and compliance standards by 90% while maintaining 99% client satisfaction rate
- Collaborated with operational and middle office teams to successfully resolve over 500 complex client investigations, increasing revenue
- Identified and documented new business opportunities for referral to banker or product specialist, leading to increase of GHC 500,000 in assets
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
Administrative Assistant Intern
Ghana Commercial Bank
07.2010 - 10.2010
- Prepared and edited documents and reports for quality and accuracy to reduce 30% redundancy in data,
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Received and screened incoming calls, emails, and visitors and alerted administrative manager to priority matters
- Managed filing system, entered data, and completed other clerical tasks
Education
Master of Science - Business Intelligence ( Micro Data Analytics)
Dalarna University
Sweden08.2023
Master of Science - Development Finance
University of Ghana
Ghana05.2018
Bachelor of Science - Accounting
University of Professional Studies
Ghana08.2013
Diploma - Accounting
University of Professional Studies
Ghana05.2010
Skills
- Data coding and processing
- Excellent analytical and problem-solving skills
- Payment collection and processing
- Data analytics
- Database and user interface software
- Data research and analysis
- Math skills and analytics
- Data modeling and assessment
- Information gathering and analytics
- SQL Processing
- Project Milestones
- Auditor Assistance
Certification
- Project Management Kickoff Waterfall
- PowerBI beginner to pro
- Beginning Dax Functions
- Data Modelling
- ISO Management System Audit Techniques and Best Practices
- Financial Performance
- Basics of Project Management
- Certified Quantitative Risk Management
Projects
- SicLife Savings and Loans : Data Migration Project, Feb 2016 – Jun 2016
Conducted thorough requirement analysis to understand project scope and objectives
Analyzed source data for inconsistencies and challenges
Implemented data transformations and enrichment using ETL tools.
- Controller and Accountant General Department (MOF): Structural Adjustment Programme, Jun 2015 - Sep 2015
Conducted thorough analysis of existing payroll systems, identifying anomalies and irregularities that indicated potential fraudulent activities. Collaborated closely with relevant stakeholders, including government officials, auditors, and IT specialists, to devise a comprehensive strategy for payroll restructuring.
Implemented advanced technological solutions, such as biometric authentication and digital records, to modernize and secure the payroll system.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Data Processing and Analytic Officer - Remote
Eno Consumable Store
06.2019 - Current
Branch Operations Supervisor
SicLife Savings and Loans
05.2018 - 05.2019
Operations Assistant
SicLife Savings and Loans
08.2013 - 04.2018
Administrative Assistant Intern
Ghana Commercial Bank
07.2010 - 10.2010
Master of Science - Business Intelligence ( Micro Data Analytics)
Dalarna University
Master of Science - Development Finance
University of Ghana
Bachelor of Science - Accounting
University of Professional Studies
Diploma - Accounting
University of Professional Studies
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