Kristel Diane Simbajon
Marsta
Summary
To join a company that is fun filled and with opportunities for progression that will enhance my communication and customer service skills, be expose to different culture and to gain more knowledge in achieving genuine cultural appreciation.
Overview
17
17
years of professional experience
Work History
PERSONAL SHOPPER
Kingdom of Saudi Arabia
Saudi Arabia
09.2018 - 07.2024
- Curated personalized shopping experiences based on client preferences and lifestyle needs.
- Developed strong relationships to ensure access to exclusive products and services.
- Analyzed market trends to recommend tailored product selections to clients.
- Offered exceptional customer service, resolving inquiries and concerns efficiently.
- Worked productively with clients to meet order requirements and service expectations.
LEAD CABIN CREW
Cebu Pacific Air
Pasay City, Philippines
03.2008 - 04.2013
- Delivered exceptional customer service to ensure passenger satisfaction and safety during flights.
- Conducted pre-flight safety checks and emergency equipment inspections to maintain compliance with aviation regulations.
- Assisted in resolving passenger concerns efficiently, enhancing overall travel experience.
- Led in-flight operations, coordinating between cabin crew and ground staff to ensure seamless communication and service.
TRAINEE
BIGWAD MARKETING COMMUNICATION
Makati City, Philippines
02.2007 - 02.2007
Education
Bachelor of Arts - Mass Communication, minor in Advertising
ST. SCHOLASTICA’S COLLEGE MANILA
Manila, Philippines03.2007
High School Diploma - undefined
STA. CATALINA COLLEGE BIÑAN
Biñan, Laguna, Philippines03.2003
Grade School Diploma -
SAINT ANTHONY SCHOOL OF BIÑAN
Biñan, Laguna, Philippines03.2003
Skills
- Customer service
- Attention to detail
- Planning and organizing
- Decision-making
SEMINARS ATTENDED
- Feb. 4 - March19, 2008 INITIAL TRAINING FOR CABIN CREW Training and Development Center Domestic Road, Pasay City
- June 30, 2012 IDEAL CUSTOMER SERVICE WORKSHOP Training and Development Center Domestic Road, Pasay City
- Sept. 25, 2012 IDEAL CUSTOMER SERVICE WORKSHOP REFRESHER Training and Development Center Domestic Road, Pasay City
- September 2004 PUBLIC RELATIONS EDUCATORS ASSOCIATION OF THE PHILIPPINES St. Louis University, Baguio City
- July 2004 PERSONALITY DEVELOPMENT, MODULE 1 Maryville Hall, St. Scholastica’s College, Manila
- January 2005 PERSONALITY DEVELOPMENT, MODULE 2 Maryville Hall, St. Scholastica’s College, Manila
- January 2006 CAREER ORIENTATION Barrion Hall, St. Scholastica’s College, Manila
PERSONAL BACKGROUND
I was born on April 24, 1986 in Laguna, Philippines. I speak English and Filipino, and currently learning Swedish. I am married with one child. I am independent, hardworking and self-motivated. I am capable in dealing with customer related situations. My interests include relating with people and giving exceptional qualities in assisting customers. I am cooperative, creative and resourceful.
Timeline
PERSONAL SHOPPER
Kingdom of Saudi Arabia
09.2018 - 07.2024
LEAD CABIN CREW
Cebu Pacific Air
03.2008 - 04.2013
TRAINEE
BIGWAD MARKETING COMMUNICATION
02.2007 - 02.2007
High School Diploma - undefined
STA. CATALINA COLLEGE BIÑAN
Bachelor of Arts - Mass Communication, minor in Advertising
ST. SCHOLASTICA’S COLLEGE MANILA
Grade School Diploma -
SAINT ANTHONY SCHOOL OF BIÑAN