Kevin Pettersson Duong
Västerås
Summary
An ambitious, driven, committed and hardworking financial student with a proven track record at Randstad, ICA Affärsservice and ICA Maxi Erikslund experience in asset reconciliations and customer invoice management. Excelled in enhancing customer relations and streamlining invoice processing, demonstrating exceptional Microsoft Excel proficiency and stress tolerance. Recognized for outstanding customer service and operational improvements, reflecting a strong, team-oriented approach and structured problem-solving skills. Performs well under pressure and in demanding situations, always working to do the utmost. Goal-oriented and committed to finding solutions to problems that arise. Flexible and quick learner regarding new tasks.
Overview
4
4
years of professional experience
Work History
Financial Consultant
Randstad
09.2024 - Current
- Helps when necessary with reconciliations of asset accounts and especially customer invoices at ICA Sweden AB.
- Handles various questions and concerns at ICA stores around Sweden regarding customer invoices
Accounting Assistant
ICA Affärsservice, SSC Hub
06.2024 - 08.2024
- Responsible for reconciliations of daily cash registers, unidentified customer payments and accounts receivable for 80-100 ICA stores in Sweden.
- Expedited invoice processing with effective communication between internal departments and external customers.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for reconciliations.
- Worked on correcting and resolving VAT errors where incorrect VAT rates have been issued on customer invoices.
- Built strong relationships with customers through consistent communication and exceptional customer service.
Sales Manager for Manual Fish Counters
ICA Maxi Erikslund
09.2020 - 08.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated deals with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Responsible for and planned the manual fish counter in the form of orders, front planning and price buffer.
- Worked to ensure a stylish and attractive sales environment, and assisted largely in the day-to-day operations as well as a minor personnel responsibility.
- Trained and guided new employees in order to always offer excellent customer service.
- Asked about becoming a department manager and operations manager at a young age due to well-executed tasks, responsibility and results.
Store Employee
ICA Maxi Erikslund
06.2020 - 09.2020
Education
Master of Science in Business And Economics - Financial Economics
Karlstad University
Karlstad06-2025
High School Diploma -
Widénska Gymnasiet
Västerås, Sweden06-2020
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Invoicing
- Finance
- Bookkeeping
- Customer Relations
- Customer Service
- Stress tolerant
- Structured
- Team oriented
Accomplishments
Asked about becoming a department manager and operations manager at 19 years of age due to well-executed tasks, responsibility and results when working for ICA Maxi Erikslund.
Hobbies
Golf, football, skiing and spending time with loved ones
Languages
Swedish
Native language
English
Advanced
C1
Timeline
Financial Consultant
Randstad
09.2024 - Current
Accounting Assistant
ICA Affärsservice, SSC Hub
06.2024 - 08.2024
Sales Manager for Manual Fish Counters
ICA Maxi Erikslund
09.2020 - 08.2021
Store Employee
ICA Maxi Erikslund
06.2020 - 09.2020
Master of Science in Business And Economics - Financial Economics
Karlstad University
High School Diploma -
Widénska Gymnasiet
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