Overview
Work History
Education
Languages
Timeline
Generic

Kelly Bi

Göteborg

Overview

12
12
years of professional experience

Work History

Reseptionist

Dubai Hayti
10.2015 - 06.2016
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Assistent

Inter House
03.2013 - 07.2015
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Increased customer service success rates by quickly resolving issues.
  • Volunteered to help with special projects of varying degrees of complexity.

Assistent

Beuty World
08.2011 - 08.2012
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Created and distributed agendas for meetings and conference calls as part of meeting preparation.
  • Increased customer service success rates by quickly resolving issues.
  • Served as corporate liaison for finance, IT and marketing departments.

Assistent

Beuty Ladys
08.2018 - 08.2020
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer service success rates by quickly resolving issues.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Assistent

Addidas
08.2008 - 08.2010
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Proofread and edited documents for accuracy and grammar.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.

Education

Interior Design - Interior Design

Alison
England
02.2022

Interior Designer - Interior Design

Donna
Tbilisi
09.2011

Fashion And Beauty - Disiner

Mode Huset
Tbilisi
09.2009

Languages

Swedish
Advanced (C1)
English
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Turkish
Intermediate (B1)

Timeline

Assistent

Beuty Ladys
08.2018 - 08.2020

Reseptionist

Dubai Hayti
10.2015 - 06.2016

Assistent

Inter House
03.2013 - 07.2015

Assistent

Beuty World
08.2011 - 08.2012

Assistent

Addidas
08.2008 - 08.2010

Interior Design - Interior Design

Alison

Interior Designer - Interior Design

Donna

Fashion And Beauty - Disiner

Mode Huset

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Kelly Bi