Kelly Bi
Göteborg
Overview
12
12
years of professional experience
Work History
Reseptionist
Dubai Hayti
10.2015 - 06.2016
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assistent
Inter House
03.2013 - 07.2015
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity.
Assistent
Beuty World
08.2011 - 08.2012
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and maintained filing systems to facilitate easy access to information.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Increased customer service success rates by quickly resolving issues.
- Served as corporate liaison for finance, IT and marketing departments.
Assistent
Beuty Ladys
08.2018 - 08.2020
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assistent
Addidas
08.2008 - 08.2010
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Offered technical support and troubleshot issues to enhance office productivity.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proofread and edited documents for accuracy and grammar.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed wide-ranging administrative, financial and service-related functions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Education
Interior Design - Interior Design
Alison
England 02.2022
Interior Designer - Interior Design
Donna
Tbilisi09.2011
Fashion And Beauty - Disiner
Mode Huset
Tbilisi 09.2009
Languages
Swedish
Advanced (C1)
English
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Turkish
Intermediate (B1)
Timeline
Assistent
Beuty Ladys
08.2018 - 08.2020
Reseptionist
Dubai Hayti
10.2015 - 06.2016
Assistent
Inter House
03.2013 - 07.2015
Assistent
Beuty World
08.2011 - 08.2012
Assistent
Addidas
08.2008 - 08.2010
Interior Design - Interior Design
Alison
Interior Designer - Interior Design
Donna
Fashion And Beauty - Disiner
Mode Huset