Kaj Jones

• Head of all logistics, customer support & development at Smakbox.
• It includes inbound, packaging and outbound logistics as well as Last mile from two different 3PL sites.
• Two direct reports at Smakbox but also managing an outsourced Customer Support team of 5
• I was the project manager for launching Smakbox new website and ecom platform.
• Part of Smakbox Management team and leading business development agenda.

Swedens biggest app for finding playgrounds.

• Almost than 70 000 downloads and 23 000 playgrounds in the app.
• 4,7/5 in AppStore from over 800 reviews
• 25 000 followers on Social Media

• Head of Swedish operations at the circular logistics startup Wanda.
• The responsibility includes setting up and managing three warehouses in two cities, route and transportation planning, strategic work and owning operational KPI:s.
• The service included both storage of items and maintenance of Bikes and Skis through a collaboration with XXL
• Responsible for the Swedish customer support work
• Have a team of 9 drivers and one Team leader.
• Part of the Swedish management team.

• Responsible for all deliveries within Apotek Hjärtats e-commerce.
• The role includes defining strategy, developing the business, leading projects and working close to several departments such as warehouse, IT, customer support, marketing as well as external vendors and the ICA group.

• Working within Centigo's Business Unit Retail and mainly as a project manager.
• Included initial business development when Airmee was launching and project management for Karolinska sjukhuset.

• Roles included Project Manager for an ecom project, PMO office and part of the project management team for an ERP implementation.

• Focus on supply chain logistics within SAP.
• Completed a full SAP implementation for a manufacturing company in Sao Paulo (Brazil).
• Roles included application consultant, test lead, support role.