Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects And Practical Experience
Additional Information
Coursework
Timeline
Generic

Jonas Bergstedt

IT Security & Pentesting Professional
Hallstavik,Sweden

Summary

25 Years experience with troubleshooting technical problems to ensure seamless IT operations. Utilizes diagnostic tools and customer service skills to resolve issues promptly. Knowledge of network configurations and software installations, ensuring optimized system performance. Now transitioning into penetration testing and cloud security. Currently enrolled in a cybersecurity program specializing in network security, vulnerability assessment, Active Directory and webb penetration testing. A keen interest in computer science since youth has evolved in to now digging deeper in threat detection, security testing, and cloud security solutions. Seeking an opportunity to apply technical expertise in penetration testing and security automation in a cutting-edge security environment.


Overview

28
28
years of professional experience
1
1
year of post-secondary education
2
2
Certifications

Work History

IT Support Technician

VMI IT Services
Norrtälje, Stockholm County
06.2014 - 02.2024
  • Provided system assessments and configurations for over 100 corporate clients
  • Managed firewall configurations, VPN security, and network segmentation
  • Provided IT support focused on network and endpoint security for the over 1000 customers of VMI
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and fiber connections.
  • Optimized network infrastructure, resulting in improved connectivity and customer satisfaction.
  • Exceeded customer satisfaction targets with prompt response times and thorough issue resolution.
  • Employed remote support tools effectively for efficient troubleshooting of offsite issues.
  • Enhanced system performance by identifying and resolving technical issues promptly, with an average team response time of under 5 minutes.

IT Consultant (Acting IT Manager)

Tedkomp
Perstorp, Skåne County
02.2010 - 06.2010
  • Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems for approximately 30 end users.

IT Consultant (Support)

Tedkomp
Ängelholm, Skåne County
04.2009 - 08.2009
  • 2nd line support for more than 10 European branch sites and mitigated network communication issues.
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.

IT Consultant

Simatera eSoft
Perstorp, Skåne County
07.2007 - 12.2008
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Optimized network performance through proactive monitoring, configuration adjustments, and hardware upgrades, resulting in improved connectivity and speed.
  • Assisting more than 50 small to midsize business in their daily IT operations

Systems Administrator & IT Support

Industri-Matematik
Hässleholm, Skåne County
06.1996 - 08.2005
  • Administered corporate network and Active Directory environments
  • Innovative use of virtualization technologies to provide a better platform for WMS mobile devices, thus saving time and the need for special equipment when presenting technology for potentially new customers
  • Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
  • Spearheaded inventory control measures to replenish and maintain IT equipment.
  • Managing software development platforms for approximately 30 developers

Education

Higher Vocational Education - IT Pentester Program

IT Högskolan
Stockholm, Sweden
08.2024 - Current

Skills

  • Cybersecurity

  • Penetration testing

  • Web exploitation

  • Vulnerability assessment

Cloud security fundamentals

  • Endpoint security

  • Network security

  • Firewall configuration

  • Router configuration

  • Wireless security

  • VLANs

  • VPNs

  • Network protocols

  • Tools

  • Wireshark software

  • Nmap

  • Burp Suite

  • Metasploit

  • Responder

  • Impacket

  • sqlmap

  • Operating systems

  • Windows

  • Linux

  • Operating system security

  • Programming

  • Python

  • C#

  • C

  • SQL

  • Cryptography

  • Scripting languages

  • PowerShell

  • Bash

  • Soft skills

  • Experienced IT Generalist

  • Problem-solving aptitude

  • Security Report Writing

  • Excellent communication skills

  • Teamwork and collaboration

  • Analytical thinking

  • Self motivation

  • Strong work ethics

  • Willingness to learn

Certification

Ongoing: IT Pentester Program (IT Högskolan, Stockholm)

Projects And Practical Experience

  • Active Directory Pentesting Lab: Built a virtualized AD environment for privilege escalation and lateral movement testing.
  • SQL Server Exploitation: Used sqlmap to gain access and execute OS commands on MS SQL Server.
  • LLMNR Poisoning & Hash Capture: Retrieved NTLM hashes via Responder and performed relay attacks using impacket and other tools.
  • Firewall & Network Security Testing: Assessed firewall policies, VPN security, and network segmentation.
  • Reverse Shell Development: Created a TCP-based reverse shell in C++ for educational security testing.
  • Keystroke Logger (Educational Project): Developed a Windows keylogger in C++ to study input capture techniques.

Additional Information

  • Eligible for remote work with a fully equipped home office setup.
  • Strong independent work ethic combined with a collaborative mindset.
  • NPO experiences: Public speaking and education (non-technical) which has evolved my communication skills. Project managing for installing PA and videoconferencing solutions and physical intrusion alarm systems for permanent and temporary venues. Managing teams of up to 25 people.
  • Privately exploring the intersection of network security and IoT.

Coursework

  • Programming for Pentesting & Automation: Utilizing Python for automation, network scanning and exploit scripting.
  • Secure configuration of operating systems: Configuring Linux and Windows with security in mind, to create a safe pentesting environment.
  • Pentest Report Writing & Presentation: Documenting security findings concisely and effectively for stakeholders. Presenting remediation and mitigation suggestions.
  • Active Directory (AD) Pentesting: Testing privilege escalation and lateral movement in enterprise environments, providing reports and mitigation suggestions.
  • Network Security: Explored firewall security, OSI/TCP protocol, and secure network architecture.
  • Hacking & Vulnerability Analysis: Exploit development, real-world attack simulation, and defensive strategies with a focus on reporting and remediation recommendations.
  • (Upcoming) 10 weeks. Application Security & Web Pentesting: Identifying and exploiting web-based vulnerabilities.
  • (Upcoming) 10 weeks. Advanced Pentesting & Red Teaming: Avoiding security defenses and conducting full-scope simulated attacks.
  • (Upcoming) 28 weeks. Pentester Internship to get hands-on experience in penetration testing.

Timeline

Higher Vocational Education - IT Pentester Program

IT Högskolan
08.2024 - Current

IT Support Technician

VMI IT Services
06.2014 - 02.2024

IT Consultant (Acting IT Manager)

Tedkomp
02.2010 - 06.2010

IT Consultant (Support)

Tedkomp
04.2009 - 08.2009

IT Consultant

Simatera eSoft
07.2007 - 12.2008

Systems Administrator & IT Support

Industri-Matematik
06.1996 - 08.2005
Jonas BergstedtIT Security & Pentesting Professional