JOHN ASHISH
Linköping
Summary
Positive, upbeat, and adaptable individual with exceptional communication and teamwork abilities. Possesses foundational knowledge in product development processes and proficiency in designing and optimization using various engineering tools and 3D CAD software. Committed to making a significant impact through dedication and a proactive approach.
Overview
2
2
years of professional experience
Work History
Chat Support Executive
Astoria Software
09.2022 - 06.2023
- Collaborated with team members to share best practices for handling complex inquiries and improving overall performance.
- Managed up to 60 chats from customers while simultaneously elevating major issues to the manager on-site. Also worked on assigning chats to 12 team members and answering emails from the clients as well as the team lead.
- Demonstrated flexibility in adjusting work hours or assisting with additional tasks during peak periods, contributing to overall team success.
Data Entry Executive
USG Boral - Zawaawi
06.2022 - 09.2022
- Successfully registered up to 1000 raw data from field engineers into the company network and made sure the margin for discrepancies are always minimal.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Service Technician
Jaas Food Products
11.2021 - 09.2022
Supervisor Trainee
Azha Enterprises Trading
01.2022 - 06.2022
Education
Master's Student - Mechanical Engineering
Linköping University
Linköping, E09.2025
Bachelor's Degree - Mechanical Engineering
Baselios Mathew II College of Engineering
Sasthamkotta, Kerala01.2019
All India Senior School Certificate Examination (CBSE) -
Indian School Salalah
Oman01.2014
Skills
AutoCAD
CATIA
Matlab
VB (NET Framework) for Design automation
C
Dassault Systems CATIA
ModeFrontier
MS Office
Languages
Malayalam
Native language
English
Proficient
C2
Hindi
Intermediate
B1
Malayalam
Proficient
C2
Tamil
Intermediate
B1
Personal Information
- Date of Birth: 1996-03-05
- Gender: Male
- Nationality: Indian
- Marital Status: Single
References
- Azif A, Team Lead, Astoria Software Ltd., Ernakulam, Kerala,India, +91-9995570527
- Abin Shibu, Branch Manager, Jaas Food Products, Idukki, Kerala, India, +91-7012868034
- Jacob M Varghese, General Manager, Azha Enterprises Trading, Salalah, Oman, +968-99136630
Projects
- Built a Solar Desiccant Air Conditioner, Succeeded in building an Energy saving Air Conditioner (8th semester Bachelor's Degree) Ceramic Disc Brakes in Automobiles,
- Currently working on 3d printing for orthopedic surgery training (LiU Project)
Timeline
Chat Support Executive
Astoria Software
09.2022 - 06.2023
Data Entry Executive
USG Boral - Zawaawi
06.2022 - 09.2022
Supervisor Trainee
Azha Enterprises Trading
01.2022 - 06.2022
Service Technician
Jaas Food Products
11.2021 - 09.2022
Master's Student - Mechanical Engineering
Linköping University
Bachelor's Degree - Mechanical Engineering
Baselios Mathew II College of Engineering
All India Senior School Certificate Examination (CBSE) -
Indian School Salalah
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