Joaquín Hetze
Stockholm
Summary
Motivated logistics professional with over 7 years of experience in Argentina and Sweden. Skilled in route planning, teamwork, leadership, decision-making, and the safe handling of customer belongings. Strong ability to manage operations efficiently under pressure and deliver high-quality service within tight deadlines.
Overview
10
10
years of professional experience
Work History
Logistics Specialist / Team Leader
Grabbarna Flytt
01.2023 - Current
- Plan and optimize delivery and moving routes across Sweden.
- Lead and coordinate on-site moving teams.
- Communicate directly with clients and resolve logistical issues.
- Ensure safe handling of customer belongings and operational efficiency.
Warranty Manager
Nissan SA
01.2021 - 12.2022
- Managed warranty claims process, ensuring compliance with company policies and manufacturer guidelines.
- Developed training materials for staff on warranty procedures and best practices.
- Coordinated communication between customers and service departments to resolve warranty issues effectively.
- Analyzed warranty data to identify trends and recommend improvements in service delivery.
- Resolved technical and operational issues using both digital and manual tools.
- Coordinated communication between departments to speed up service delivery.
- Maintained and tracked spare parts stock.
Stock Manager / Team Leader
Sensei SA
09.2015 - 09.2019
- Managed inventory levels to ensure optimal stock availability and minimize excess.
- Oversaw daily stock operations, ensuring compliance with safety and quality standards.
- Developed efficient storage solutions to maximize warehouse space and improve accessibility.
- Coordinated with suppliers to streamline order processes and enhance supply chain efficiency.
- Led a small team in warehouse management.
- Provided customer service and managed warranty requests.
- Implemented improvements in stock organization and logistics flow.
Education
No Degree - Front-end Developer Oriented in React JS
Coursera
USA05-2026
No Degree - Business Administration
Universidad Autónoma De Entre Ríos
Argentina12-2015
Skills
- European B Driver’s License
- Teamwork
- Route Planning
- Excellent Customer Service
- Decision Making
- Heavy Lifting
- Problem Solving
- Leadership
- Vehicle Loading and Handling
- Warehouse management
- Resolving problems
- Transportation planning
Additional Information
Currently based in Stockholm, available for relocation within Sweden and the EU.
References available upon request.
Languages
English
Professional Working
Spanish
Native or Bilingual
German
Elementary
Timeline
Logistics Specialist / Team Leader
Grabbarna Flytt
01.2023 - Current
Warranty Manager
Nissan SA
01.2021 - 12.2022
Stock Manager / Team Leader
Sensei SA
09.2015 - 09.2019
No Degree - Front-end Developer Oriented in React JS
Coursera
No Degree - Business Administration
Universidad Autónoma De Entre Ríos