Summary
Overview
Work History
Education
Skills
Volunteering
Language
Timeline
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Jesper Somehagen

Jesper Somehagen

Sundbyberg

Summary

Organized professional Project Leader with talents in planning and implementing all stages of projects and selecting the most effective approaches and processes for timely project completion. Outstanding personal organization and risk management abilities. Big picture thinker with expertise in marketing, customer service, and leadership.

Overview

11
11
years of professional experience

Work History

Deputy Operations Manager

Sundbyberg Stad
Sundbyberg
2021.07 - Current
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Management Consultant

Consultatum AB
Sundbyberg
03.2018 - 06.2021

Below are various projects/tasks ranging from standard project management roles to unit management roles while with Consultatum.


Marketing: Project Manager
Role description: Responsible for executing activities that increase brand recognition across Consultatums product and service portfolios.

  • Managing social media campaigns.
  • Ensuring that campaigns run smoothly and achieve their full potential.
  • Making sure that marketing projects are delivered on time.
  • Setting and achieving project targets.
  • Developed direct marketing strategy.
  • Liaising with advertising reps and editorial staff.


Leader: Unit manger/Operations manager
Role description: Responsible for managing a team of people, which involves both the engagement and development of these people. Part of the core operations responsibilities include resourcing or staffing, recruitment and financial processes.

  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment in order to increase delivery satisfaction.
  • Improved productivity while reducing staffing and operational costs
  • Used problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.


Coordinator: Training Management Services (TMS) Coordinator
Role description: Plan, coordinate, design and deliver training and development activities, ensure that topics are consistent with customer requests.

  • Coordinated the utilization of internal and external resources for training.
  • Managing company ”course” website
  • Coordinating with key stakeholders to provide course information.
  • Identifying and communicating with suitable vendors
  • Effectively handle inbound enquiries through channels such as email, phone, mail.

Trainer: Course instructor
Role description: Instructor in various leadership courses targeting managers from a wide spectrum of industries.

  • Trained students in how to improve their hands-on skills or learn more about project management and process management.
  • Workshop leader, created inviting an environment that encouraged participants to engage with the group and participate in discussions.

Area Customer Service Manager

HomeMaid AB
Sundbyberg
01.2017 - 03.2018
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Adjusted/planned job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Managed/oversaw 60-70 employees.

Self Employed/Project Manager

Olifantpublishing
Sundbyberg
11.2016 - 04.2019
  • Developed long-term business strategy by using customer feedback to identify necessary process improvements
  • Adjusted project plans to account for dynamic targets.
  • Delivered projects to pre-determined budget, maintaining time parameters and quality standards
  • Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach
  • Sourced additional resources and staff to meet timeline demands.

Digital Entrepreneur & Business Owner

MinaFlugor.se
Karlskrona/Stockholm
01.2013 - 01.2017

Sold fishing tools online (MINAFLUGOR) Developed the project/business from idea to an up and running online store. This was a complex project, that required a wide variety of tasks. From contacting manufacturer, marketing, digital development, customer service, to administration, legal responsibility, and manage finances.

  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Identified and solved complex strategy problems to drive organizational goals
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.

Education

Master of Science - Leadership And Management in International Context

Linnaeus University
Kalmar
06.2015

Bachelor of Science - Business Administration, Marketing

Linnaeus University
Växjö
06.2013

Skills

  • Project Leadership
  • Business Development
  • Traditional Marketing Strategies
  • Customer Relationship Management (CRM)
  • Collaborative Leadership
  • Presentation skills
  • Understanding of budgeting
  • Project Management
  • Change Management

Volunteering

Trainer/Leader at Friskis & Svettis since 2015

Chairman of the tenant-owner association 2018 - Current

Language

  • Swedish
  • English

Timeline

Deputy Operations Manager

Sundbyberg Stad
2021.07 - Current

Management Consultant

Consultatum AB
03.2018 - 06.2021

Area Customer Service Manager

HomeMaid AB
01.2017 - 03.2018

Self Employed/Project Manager

Olifantpublishing
11.2016 - 04.2019

Digital Entrepreneur & Business Owner

MinaFlugor.se
01.2013 - 01.2017

Master of Science - Leadership And Management in International Context

Linnaeus University

Bachelor of Science - Business Administration, Marketing

Linnaeus University
Jesper Somehagen