JASON ROCKOW

New Market Entry – Brasil

• Analyzed market conditions pre-entry to support informed strategic decisions regarding digital and retail integration.
• Facilitated implementation of global opening strategies across digital and physical retail environments to enhance brand presence.
• Developed and refined global routines, utilizing customer feedback to optimize processes for a personalized post-launch experience.

Strategic Partnerships

• Streamlined vendor management processes to enhance technical solutions and optimize customer satisfaction and operational performance.
• Managed relationships and operational workflows within multi-vendor ecosystems to optimize performance of white-label platforms and joint ventures.
• Analyzed market insights and budget parameters to develop and execute targeted business development strategies.

Operational Excellence

• Coordinated efforts with cross-functional sales and global teams to implement digital platforms, optimizing retail operational workflows.
• Managed cross-market operational teams, prioritizing tasks and instituting routines aimed at delivering outstanding customer experiences.

Digital & E-Commerce Leadership

• Crafted detailed digital roadmaps that outline and support the execution of growth strategies for immediate and future objectives.
• Directed e-commerce operations across 6 country markets, aligning commercial, business tech, and support function plans to local market needs.
• Developed and implemented localized adaptations of global strategies, ensuring consistency across markets while addressing specific regional needs.

Strategic Partnerships

• Spearheaded launches of SSG/WConcept, Naver integrator services, and MoneyForward expense system.
• Conducted comprehensive pre-studies and negotiated global approvals for Zozotown and Musinsa, aligning pre-contract agreements for partnership initiatives.

Operational Leadership

• Assessed current workflows, pinpointed inefficiencies, and instituted optimized procedures to improve operational efficiency.
• Promoted transparency and collaboration across teams to facilitate effective communication and support achievement of organizational objectives.

Business Technology Projects

• Coordinated all phases of complex projects, guaranteeing compliance with budgetary guidelines and project timelines.
• Facilitated collaboration among BT/IT teams to establish budgets and schedules while managing implementation of technical initiatives.