Janine Nacccachian

• Support the front desk in the day-to-day work, where all aspects of the guest journey and experience are delivered to the highest level
• Take responsibility for tasks assigned and ensure that all work is completed in a prompt and professional manner
• Work towards specific goals with a customer focus
• Ensure costs are kept low and productivity and performance levels are achieved
• Build and maintains effective working relationships while promoting company culture and values

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• Trained new team members on procedures, customer service, and sales techniques.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Prepared products following restaurant, health, and safety standards and procedures.
• Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• Increased sales of promotional items by effectively communicating benefits and specials to customers.

• Assisted call-in customers with questions and orders.
• Verified delivery schedules and processes.
• Negotiated prices, terms of sales and service agreements.
• Consulted with businesses to supply accurate product and service information.