IZABELLA SIBILIO

Biblioteket Live, which opened its doors on January 20, 2022, is Stockholm's new funhouse on Södermalm located in the citizens' house on Medborgarplatsen.

✓Provides restaurants and bars on three floors as well as a light garden with a stage for live performances

✓Offers concepts for private events, conferences and events.

✓Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.

Duties/assignments:
✓ Project manager in internal and external communication.
✓ Designing concepts for the customer's target group and ensuring dissemination in relevant
channels.
✓ Consultant as project manager for United media group and WowEvent 2016.
✓ Coordination of company events, business trips, conferences and specially designed events.
✓ Sponsorship and PR in sports.
✓ Team Bäckström: Company events internally and externally and building up market channels
✓ Social media marketing strategy
✓ Responsible organizer of the Party and Wedding Fair at Vaxholm Castle
✓ Iresponse Media and Network : 10 year anniversary.
✓ Interflora #theflowereffect, influencer event and event marketing with Sweden's largest
influencers.
✓ Procurement of
✓ Coordination of influencer collaborations
✓ Responsible for launch events for several brands.

Stockholm Exergi is Stockholmers' energy company, owned equally by the city of Stockholm and Fortum
Produces district heating, district cooling and electricity, heats over 800,000 Stockholm residents and cools roughly 400 hospitals, data centers and other important operations.
700 employees from Högdalen in the south to Brista in the north work together with customers and Stockholmers to provide the city with simple, safe and sustainable energy, around the clock, all year round.

✓Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.

✓Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.

✓ Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.

Find new business opportunities and collaborations tailored to the female/family audience in the MWM network

✓Including distribution in the creative process
Work with influencers to adapt communications and content

✓Focus on social media, digital channels and IRL. All on user's terms - Modern women and families.

✓Expanded client base by implementing strategic sales and marketing initiatives.

✓Established new distribution channels by forging strategic partnerships with key industry players.

Beleco is a design-tech startup that offers furniture on-demand

The concept combines high-quality design with simplicity and high accessibility that enables users to access the articles both for shorter and longer periods of time

✓By maximizing the value of furniture throughout its life cycle, we will transform the furniture industry and develop a more sustainable society.

✓Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.

IResponse Media and Network is a marketing partner for companies that want to reach more customers and increase their sales

✓Mainly working with generating leads for companies that are connected with potential customers. Today operates in Germany, Denmark, Norway and Sweden.

✓Managed relationships with key partners, ensuring successful co-marketing initiatives and activations.

✓Managed trade show presence, including booth design and staffing, to ensure a strong representation of the brand within key industry events.

✓Worked to ensure the customer experience, customer satisfaction, nurture 3's brand and to provide wow service to the customers who contacted 3's win-back department

✓Worked towards high targets both in terms of sales and time

✓Handled daily calls from customers who wanted to cancel their subscriptions my job then was to get the customers to stay with 3

✓A big challenge as most of the customers had encountered a negative experience before reaching the decision to contact the win-back department
A good customer experience is the sekret ingredient to success in any business.

✓As a salesperson at 3, you worked as a customer manager, which meant that as a salesperson I managed the contact directly with the customer, this also meant a great deal of responsibility as the brand is in the hands of the people who have daily customer contact

✓With the help of our results, which we evaluated monthly, we developed 3's winback department into a better customer experience

✓We analyzed conversations with customers, worked in workshops and had ongoing training to develop as much as possible in service and sales.