Isabel Rejoice Freeman
Vaxjo,Kronoberg County
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Energetic, results-oriented team-player eager to bring strong administrative skills to growing company in need of top-level support.
Overview
5
5
years of professional experience
Work history
Secretary Assistant
Ministry of Tourism (National Folklore Board
Cantonment / Greater Accra
09.2020 - 08.2021
- Maintained office files in both electronic and hard copies.
- Coordinated events and entertainment such as conferences and meetings both online and in person within budgets of specified amount by the director
- Secured and set up meeting rooms to ensure attendee comfort and maximize productivity.
- Organized client events and conferences.
- Scheduled and confirmed appointments for entire management team.
- Wrote reports and correspondence from dictation and handwritten notes.
Front Desk Receptionist
Grand Casamora Hotel
Adjiringanor / Greater Accra
01.2017 - 11.2017
- Assisted administrative staff with special projects using file management skills.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Performed administrative support tasks such as data entry, appointment scheduling and phone call screening.
- Resolved minor customer issues and requests for information, escalating complex problems to line manager.
- Greeted visitors upon arrival, verifying identity and booking details and issuing visitor passes.
Intern
fx Law and Associates
Dzorwulu-Accra, Greater Accra Region
06.2016 - 08.2016
- Answered telephone to assist callers and take messages.
- Coordinated files, spreadsheets and reports for staff.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support executive.
- Gathered data and prepared reports for management team.
Education
Bachelor of Business Administration - Business Administration
University Of Professional Studies,Accra
Accra07.2020
WASSCE - Business
St. Johns Grammar Senior High School
Greater Accra 06.2014
Skills
- Data entry
- Microsoft Word
- Event coordination
- Microsoft Excel
- Business writing
- Legal administrative support
- Staff motivation
- Excellent telephone and email etiquette
- Human Resources Management (HRM)
- Answering incoming calls
Timeline
Secretary Assistant
Ministry of Tourism (National Folklore Board
09.2020 - 08.2021
Front Desk Receptionist
Grand Casamora Hotel
01.2017 - 11.2017
Intern
fx Law and Associates
06.2016 - 08.2016
Bachelor of Business Administration - Business Administration
University Of Professional Studies,Accra
WASSCE - Business
St. Johns Grammar Senior High School
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