Ionut Catalin Iordache

• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Learned and followed company procedures to maintain consistency and standards.
• Answered players questions and resolved disputes to provide excellent customer service.
• Inspected table games and equipment to confirm proper function.
• Kept gaming areas clean and organized to maintain safe and secure environment.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Enforced game rules to maintain fair paly and avoid disputes.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.

• Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
• Performed new bike assemblies and proper alignment of wheels to optimize performance.
• Handled estimation of parts, bike and component repairs and replacements.
• Provided recommendations to clients in alignment with needs, preferences and budgets.
• Helped customers select bicycles to fit body size and intended bicycle uses.
• Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
• Aligned wheels and installed and adjusted brakes and brake pads.
• Cleaned and lubricated bicycle parts.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Skilled at working independently and collaboratively in a team environment.
• Trainer for bicycle mechanic aprentices
• Sales
• Customer care and services

Abilities :

-Shop products supply,

-All levels Fox and RockShox suspension service,

-All levels dropper posts service,

-All types of wheels building and truing,

-Shimano and Bosch e-bike systems diagnose, updates, settings writing,

-Shimano Di2 and Sram AXS installing, software updates, diagnose, programming,

-Tubeless and tubular tires mounting as well as tubeless conversions,

-Frames PM, BB and HT facing

-Forks PM facing, steerer cutting, crown extraction and pressing

-All types and known brands of hydraulic brakes bleeding and service

-Basic bike fitting(seat height, stem and handlebar position, shortening handelbar and/or seatpost, etc...)

-Road bartape mounting

-Assembly and repairing all types of bicycles.

-Trainer for bicycle mechanic aprentices,

-Sales,

-Customer care and services

Owner and Business Director of Bike Nature shop, a small bicycles offline and online retail business.

• Observed all laws, regulations and other applicable obligations.
• Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
• Executed training programs.
• Processed employee expense reports quickly to prevent delays in payouts.
• Managed day-to-day development issues.
• Developed strategic plans and initiatives.
• Lead design and review sessions with technical and business staff.
• Translated business priorities into implementable actions.
• Hired and trained staff members, including bicycle mechanics
• Marketed and promoted the business
• Sales Customer care and services
• Participated at all annual dealer meetings, technical courses and presentations for new products, organized by our supply partners(e.g. Merida, Trek, Scott, Cannondale, Kross, GT, Shimano, Sram, Fox, Bryton, Northwave and many more suppliers)
• Worked as a bicycle mechanic (actually is how i started the business)

Dining Room waiter on MS Monarch of the Seas cruise ship

• Installing and maintaining VoIP equipment
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Observed equipment operation to diagnose and troubleshoot reported issues.
• Tested components and systems to evaluate performance and identify concerns.
• Addressed routine equipment maintenance according to established schedule.

Dining Room waiter on MV Island Escape cruise ship

Dining room and Room Service waiter at Sofitel Hotel Bucharest