Summary
Overview
Work History
Education
Skills
Timeline
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Ioana Carmen Aldea

Ioana Carmen Aldea

Voluntari

Summary

Senior Customs Operation Specialist with over 10 years of experience in customs clearance, and trade compliance. Skilled in optimizing import/export processes, ensuring regulatory compliance, and coordinating with customs authorities. Passionate about improving efficiency in supply chain operations and delivering accurate, timely solutions for trade partners.

Overview

19
19
years of professional experience

Work History

Senior Customs Operations Specialist

IKEA Purchasing Services (Romania) SRL
02.2023 - Current
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Coordinated with shipping and transport companies on behalf of IKEA.
  • Maintained up-to-date knowledge of customs regulations and international trade laws.
  • Obtained necessary import and export licenses and documents for customs purpose.
  • Calculated daily exchange rates and taxes due for goods.
  • Maintained open communication with suppliers and overseas partners to update all parties on order and customs requirements.
  • Stayed abreast of regulatory changes impacting customs enforcement and other import-export activities.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
  • Provided colleagues and direct reports with management and performance reviews.
  • Ensured compliance with EU and international trade regulations.
  • Collaborate with customs authorities and logistic partners to reduce delays.
  • Supported colleagues in customs daily documentation and procedures.

Customs Specialist

IKEA Romania SA
11.2013 - 01.2023
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Coordinated with shipping and transport companies on behalf of company.
  • Calculated daily exchange rates and taxes due for goods and commodities.
  • Obtained necessary import and export licenses and documentation for customs.
  • Maintained open communication with suppliers and overseas partners to update all parties involved in customs process.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Provided colleagues and direct reports with management and performance reviews.


Exchange & Return Co-worker

IKEA Romania SRL
10.2011 - 09.2013
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained database systems to track and analyze operational data.

PR & Communications Officer

ADRAS COM IMPEX SRL
09.2010 - 07.2011
  • Reported regularly to managers on project budget, progress and technical problems.
  • Prepared and submitted project invoices for review and approval.
  • Provided detailed project status updates to stakeholders and executive management.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Facilitated workshops to collect project requirements and user feedback.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Assistant Manager

Bio Terra Med SRL
08.2006 - 08.2010
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

MBA -

Univ.Bucuresti Fac. Administratie Si Afaceri
Bucharest
06.2006

Skills

  • Accurate Documentation
  • Process Validation
  • Customs Regulations
  • International Shipments
  • Office Operations
  • Active Listening
  • Legislative Compliance
  • Document Classification
  • Team Goals
  • Customs Clearance
  • Trade Compliance
  • Supply Chain Operations
  • Import/Export Operations
  • SAP/CGS Systems
  • Documentation & Reporting
  • Safety Standards
  • Billing Procedures
  • Microsoft Office
  • Harmonized Tariff Schedule
  • Office Supplies and Inventory

Timeline

Senior Customs Operations Specialist

IKEA Purchasing Services (Romania) SRL
02.2023 - Current

Customs Specialist

IKEA Romania SA
11.2013 - 01.2023

Exchange & Return Co-worker

IKEA Romania SRL
10.2011 - 09.2013

PR & Communications Officer

ADRAS COM IMPEX SRL
09.2010 - 07.2011

Assistant Manager

Bio Terra Med SRL
08.2006 - 08.2010

MBA -

Univ.Bucuresti Fac. Administratie Si Afaceri

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Ioana Carmen Aldea