INA JAAFARI
Upplands Väsby
Summary
As a highly motivated and delivery-oriented Senior Business Analyst with strong business acumen, I bring a wealth of expertise to the table. With 6 years dedicated to financial crime prevention and an additional decade of experience as a Business Maintenance Responsible and Product Owner in an international financial company, I have honed my skills in ensuring operational excellence and strategic oversight. My robust background in these critical areas underscores my ability to drive impactful solutions and deliver exceptional results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Business Analyst - Financial Crime Prevention
SEB
01.2022 - Current
- Lead and coordinate business development initiatives for successful deliveries
- Develop business cases and perform impact analysis to enhance efficiency
- Identify and expose business opportunities for project and process improvements
- Analyse and communicate impact of changes on processes, tools, and services
- Propose implementation strategies and assist in driving execution
- Translate business needs into actionable requirements for various systems
- Provide subject matter expertise to practically contribute to assigned projects
- Capture and analyse data for stakeholder communication and decision making
Scrum Master - Financial Crime Prevention
SEB
09.2020 - 01.2022
- Facilitated Scrum process, coached team, enhanced communication, and removed impediments and assisted Product Owner with Product Backlog management
- Streamlined Scrum processes to boost team productivity and efficiency
- Coached team members to enhance performance and achieve targets
- Facilitated clear communication to ensure alignment on goals
Product Owner - Financial Crime Prevention/Compliance
SEB
12.2017 - 09.2020
- Translate stakeholder requirements and FSA's into IT specifications
- Coordinate forums with IT/Area specialists/compliance officers to communicate progress and upcoming changes
- Act as a liaison between business and IT
- Contribute to an IT agile team
- Manage IT team backlog
- Escalate issues from both IT and business
- Onboard new users to SafeWatch
- Provide support on system-related queries from operations
- Develop and maintain a roadmap to ensure optimal systems for processes
- Digitalize manual processes
- Stay updated on market trends and best practices within your expertise
Quality Assurance Specialist
SEB
01.2017 - 12.2017
- Executed comprehensive system tests, ensuring optimal performance and reliability
- Conducted thorough test analysis to identify and resolve discrepancies
- Analyzed requirements to ensure alignment with business objectives
- Collaborated effectively with IT developers and system users
- Provided IT support to acceptance testers ensuring seamless operations
- Implemented test automation to enhance efficiency and accuracy
Business Maintenance Responsible
SEB AB
07.2011 - 01.2017
- Collaborated with stakeholders for system change orders
- Analyzed development orders and managed change processes
- Coordinated resources and activities in the system
- Ensured alignment with SEB's strategy and standard processes
Team Manager
SEB AB Riga Group
01.2011 - 07.2011
- Met department targets through strategic planning and organization
- Ensured optimal utilization and maintenance of department assets
- Enforced internal policies, work safety, and regulations for compliance
- Secured timely and accurate execution of departmental processes
Local Process Manager
SEB AB Riga Group
09.2008 - 01.2011
- Ensure to take away non-value-adding parts of the processes
- Establish and promote a common process view and hold detailed process knowledge of the end-to-end process in related process area
- Responsible for all work instructions within the process area and that those are up-to-date
- Work according to and follow up on Operations escalation model for Continuous Improvement
- Specify process requirements for projects and sub-contractors
- Secure that business requests and process improvements are implemented according to the process vision
- Contribute in definition of process KPIs and deliver on own process KPI targets
- Act as an SEB Way ambassador
- Cooperate closely with Global Process Managers, other Process Improvement Managers, Process Area Specialists, and managers within the GPA
- Responsible for process knowledge development and education
- Be a teacher when required in process knowledge, the SEB Way Toolbox, and other tools used, for example for process mapping and Continuous Improvement
Payments Specialist
SEB AB Riga Group
10.2007 - 09.2008
- Accurately register and rectify incoming and outgoing payments
Insurance Agent
Cal State Surplus Insurance Agency, Inc., DBA Intellisurance Insurance Brokerage
01.2006 - 10.2007
- Supported US-based Sales Team in processing information for insurance quotes
- Handled policy servicing including payment issues, changes, proofs of insurance, renewals, and general inquiries
Education
Master of Business Administration - Economics, Marketing, Management, Psychology
Riga International School of Economics and Business Administration
Riga, Latvia01.2009
Bachelor of Humanities - Philology (English Philology)
The University of Latvia, Faculty of Modern Languages
Riga, Latvia01.2006
Secondary Education -
Jaunogre Secondary School
Jaunogre, Latvia01.2001
Skills
- Analytical skills
- Banking
- Project management
- Cross-functional team leadership
- Administration
- Sanctions
- Business analysis
- Financial Transactions
- Microsoft Office
- Microsoft Word
- Google Drive
- Microsoft Excel
- Microsoft Powerpoint
- Business process improvement
- Forecasting and planning
Languages
English
Swedish
Russian
Latvian
Personal Information
- Date of Birth: 06/10/83
- Nationality: Latvian
- Marital Status: Married
Drivinglicense - Category
B
Certification
ICA Certificate in Managing Sanctions Risk
Timeline
Senior Business Analyst - Financial Crime Prevention
SEB
01.2022 - Current
Scrum Master - Financial Crime Prevention
SEB
09.2020 - 01.2022
Product Owner - Financial Crime Prevention/Compliance
SEB
12.2017 - 09.2020
Quality Assurance Specialist
SEB
01.2017 - 12.2017
Business Maintenance Responsible
SEB AB
07.2011 - 01.2017
Team Manager
SEB AB Riga Group
01.2011 - 07.2011
Local Process Manager
SEB AB Riga Group
09.2008 - 01.2011
Payments Specialist
SEB AB Riga Group
10.2007 - 09.2008
Insurance Agent
Cal State Surplus Insurance Agency, Inc., DBA Intellisurance Insurance Brokerage
01.2006 - 10.2007
Bachelor of Humanities - Philology (English Philology)
The University of Latvia, Faculty of Modern Languages
Secondary Education -
Jaunogre Secondary School
Master of Business Administration - Economics, Marketing, Management, Psychology
Riga International School of Economics and Business Administration
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