Iman Hussein
Gothenburg
Summary
I have over ten years extensive experience in the Hotel and Restaurant branch industry, working from small restaurants to big events of upto 2000 plus guests,
I worked as a car assembler with Volvo Cars Cooperation.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Restaurant Hostess/Banquet and Restaurant Server
Restaurang Assistans Gothenburg
04.2016 - Current
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
- Promoted business loyalty by fostering positive customer relationships.
Car Assembler
Volvo Cars Corporation
09.2018 - 08.2024
- Collaborated with team members to streamline assembly processes for improved productivity.
- Maintained a safe working environment by adhering to proper safety protocols and procedures.
- Ensured consistent quality by conducting thorough inspections of assembled vehicles.
- Enhanced production efficiency by assembling automotive components with precision and speed.
- Increased overall product quality through meticulous attention to detail while assembling critical vehicle components.
- Contributed valuable input during team meetings focused on improving company-wide performance metrics.
Assistant Housekeeping Supervisor
Gothia Towers
07.2015 - 05.2018
- Coordinated special projects such as deep cleaning and seasonal maintenance tasks to ensure a well-maintained property.
- Successfully resolved guest complaints promptly and professionally through active listening, empathy, and problem-solving skills.
- Assisted in the development of housekeeping schedules for efficient staff allocation and workload management.
- Collaborated with other department supervisors to provide seamless guest experiences during their stay at the property.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
Certificate - TRAC Turism And Travel Agency
YH Akademin
Umeå, Sweden06-2026
Associate of Science - International Relations
Gothenburgs University
Gothenburg05-2015
Graduate Certificate - Hotel, Motel, And Restaurant Management
Burgården Utbildningscentrum
Gothenburg05-2013
Intermediate Certificate - Business Accountancy
Lernia
Gothenburg01-2011
Skills
- Creativity
- Adaptability
- Team work
- Time management
- Content creation
- Communication
Languages
Kiswahili, English
Native language
Swedish
Proficient
C2
Timeline
Car Assembler
Volvo Cars Corporation
09.2018 - 08.2024
Restaurant Hostess/Banquet and Restaurant Server
Restaurang Assistans Gothenburg
04.2016 - Current
Assistant Housekeeping Supervisor
Gothia Towers
07.2015 - 05.2018
Certificate - TRAC Turism And Travel Agency
YH Akademin
Associate of Science - International Relations
Gothenburgs University
Graduate Certificate - Hotel, Motel, And Restaurant Management
Burgården Utbildningscentrum
Intermediate Certificate - Business Accountancy
Lernia
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