Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Humayun Kabir

Sales Support
Stockholm

Summary

Dynamic professional with extensive experience in customer service and operations management. Proven ability to enhance customer satisfaction and streamline inventory processes. Skilled in problem-solving and fostering teamwork, leading to improved efficiency and a positive work environment. Committed to delivering exceptional service and optimizing operational performance.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Food Co-worker

IKEA
07.2025 - Current
  • Followed instructions and procedures to complete assigned tasks.
  • Worked fast to complete tasks and meet daily deadlines.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Restaurant Manager

Hagagrillen Sundsvall
01.2021 - 08.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Carefully interviewed, selected, trained, and supervised staff.

Assistant Manager

Burger Times
08.2019 - 12.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Sales Support Coordinator

YKK Bangladesh Pte Ltd.
01.2016 - 07.2017
  • Provided comprehensive training for new hires on company policies, procedures, and software systems to ensure seamless integration within the team.
  • Improved overall efficiency of the sales department by organizing schedules, coordinating meetings, and maintaining accurate records.
  • Boosted sales productivity by streamlining sales support processes and implementing new tools.
  • Conducted market research to identify emerging trends, competitor activities, and potential growth opportunities.

Education

MBA - Operations Management And Control

Stockholm University
Stockholm, Sweden
04.2001 -

MBA - Business And Marketing

Mid Sweden University
Sundsvall, Sweden
04.2001 -

BBA - Management Studies

University of Rajshahi
Rajshahi, Bangladesh
04.2001 -

Skills

    Customer service

    Cleaning

    Work site maintenance

    Inventory stocking

    Problem-solving

    Supply management

Software

Micrsoft word

Microsoft Excel

Microsoft Powerpoint

Microsoft Outlook

Timeline

Food Co-worker

IKEA
07.2025 - Current

Restaurant Manager

Hagagrillen Sundsvall
01.2021 - 08.2024

Assistant Manager

Burger Times
08.2019 - 12.2020

Sales Support Coordinator

YKK Bangladesh Pte Ltd.
01.2016 - 07.2017

MBA - Operations Management And Control

Stockholm University
04.2001 -

MBA - Business And Marketing

Mid Sweden University
04.2001 -

BBA - Management Studies

University of Rajshahi
04.2001 -

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Humayun KabirSales Support