Overview
Work History
Timeline
Generic

Hiwot Mekonnen Damte

Malmö,Skåne

Overview

13
13
years of professional experience

Work History

Case Manager

Malmö Stad
Malmö, Skåne
01.2020 - Current
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Conducted home visits to assess the safety of living environments for clients.
  • Developed individualized care plans with input from clients and their families.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Organized group activities to provide socialization opportunities for clients.
  • Monitored client progress through regular follow-up contacts.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Supported family members by providing information on local support groups.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Participated in professional development activities related to case management best practices.
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.

Volunter as a Contact Person at Womens Shelter

Malmö kvinnojouren
Malmo, Skåne
09.2017 - Current
  • Act as a first point of contact for women in crisis, offering emotional support and a safe environment.
  • Provide information about available services, resources, and referrals to other support organizations as needed.
  • Collaborate with individuals to develop safety plans that address their specific situations and concerns.
  • Advocate for the rights and well-being of women experiencing domestic violence or abuse.
  • Empower women by providing them with the necessary tools, information, and resources to make informed decisions about their lives.
  • Assist a woman experiencing domestic violence in navigating her new reality and discovering purpose and fulfillment in areas that interest her.

Coordinator of Supported Housing

Comesta
Malmo, Skåne
03.2017 - 12.2019
  • Responsible for a collective residence for individuals plans with dual diagnoses
  • Handling placement requests of clients from social services
  • Collaborating with various essential community stakeholders to ensure clients' recovery from drugs and mental problems
  • Planning and coordination of various recovery activities for clients
  • Involved in Budget planning
  • Managed day-to-day operations of the supported housing including scheduling tasks and assigning duties to clients
  • Responsible for preparing and delivering individual progress plan to the social services
  • Providing support for recovery in a safe and drug-free environment
  • Leading support group
  • Represent the company in different recovery advocacy events.

Sales Assistant

Mango
Malmö, Skåne
03.2016 - 02.2017
  • Helped customers find specific products, answered questions, and offered product advice.

Volunteer

Amnesty international
Lund, Skåne
02.2011 - 11.2013
  • participate in campaigns and advocacy efforts to raise awareness about women's right in various conflict areas
  • Engaging with local communities to promote human rights education, awareness, and involvement in Amnesty International's initiatives.
  • Assisting in the planning, organizing, and execution of events, such as protests, workshops, and informational sessions, to highlight human rights concerns.
  • Responsible for a desk top research team on gender-related violence in Congo.

Timeline

Case Manager

Malmö Stad
01.2020 - Current

Volunter as a Contact Person at Womens Shelter

Malmö kvinnojouren
09.2017 - Current

Coordinator of Supported Housing

Comesta
03.2017 - 12.2019

Sales Assistant

Mango
03.2016 - 02.2017

Volunteer

Amnesty international
02.2011 - 11.2013

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Hiwot Mekonnen Damte