Summary
Overview
Work History
Education
Skills
Other
Languages
Personal Characteristics
Timeline
Generic
Hisham Musa

Hisham Musa

Maidstone,Kent

Summary

Reliable Person with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in time management.
Dedicated with excellent experience in many types of jobs. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure the empty position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Personal Assistant

Harmoni Omsorg AB
02.2024 - 09.2024

Assisted clients with daily living needs to maintain self-esteem and general wellness.

  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Planned activities to encourage movement, stretching, and strength building.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Residential Assistant

Region Gotland
05.2022 - 09.2024
  • I support children and young people who have disabilities, with individually tailored everyday support, to create good living conditions. With direct responsibility for designated children or young people, I ensure that each person is given the appropriate care and support to achieve their full potential.
  • I obtained and confirmed individual treatment plans for each resident, monitoring subsequent service provision to verify compliance to the plan.
  • I observed and documented resident progress, reporting recorded metrics to house manager.
  • Enhanced residents'' well-being by providing compassionate care and assistance with daily living activities.
  • Maintained a safe living environment by promptly addressing maintenance issues and adhering to safety protocols at all times.
  • Assisted residents in maintaining personal hygiene by offering support during bathing, grooming, dressing, and toileting routines.
  • Assisted with meal preparation, serving, and clean-up, maintaining proper nutrition for each resident''s specific needs.
  • Ensured resident safety by closely monitoring their health conditions and promptly reporting concerns to medical professionals.
  • Collaborated with interdisciplinary teams to develop personalized care plans tailored to the unique needs of each resident.
  • Fostered an inclusive atmosphere within the residence by respecting each individual''s cultural background, preferences, and values.
  • Administered prescribed medications according to physician guidelines, safeguarding each individual''s health and wellness.
  • Assisted residents with basic activities of daily living.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Cleaner

Region Jämtland, Östersund Hospital
01.2018 - 11.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used power scrubbing and waxing machines to scrub and polish floors.

Study Supervisor and Teacher in Arabic

Jämtland's Jymnasietförbund
04.2015 - 06.2017
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Tree Planting Worker

ALFA Forest Company
06.2013 - 09.2013
  • Worked fast to complete tasks and meet daily plans.
  • Followed instructions and procedures to complete my duties with perfect result.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environment.

Support Worker

Långsele Home Care Services
04.2013 - 05.2013
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.

Housekeeper

EDDE SANDS Restaurant and Hotels
01.2011 - 01.2012
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.

Cleaner

MAZLUM Hospital
01.2008 - 01.2012
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.

Education

Care Certificate Course -

CPD Online College
England
08.2024

No Degree - Personal Assistant Roll in Disability Support

University of East Anglia (UEA)
England
08.2021

Understanding Clean Rooms and Controlled Environments -

Östersunds Hospital
Östersund, Sweden
03.2020

Cleaning Course -

Hermods
01.2018

Study Guidance -

Mid University
05.2017

High School Level Studies -

Östersund Learning Center
11.2016

Mother Tongue Teaching -

Jämtlands Gymnasium
04.2016

SFI and Swedish as a Second Language -

Sollefteå Municipal Adult Education
04.2014

Vocational Education Course about Assistants and Nursing -

Miroi
04.2013

Workshop on Gender-Based Violence -

UNHCR
01.2012

National Y-PEER Training for Peer Educators -

UNHCR
10.2011

Associate of Science -

Alshiheinab High Secondary School
Karary, Sudan
05.1995

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic
  • Strong Communication Skills
  • Creative Thinking Capacity
  • Emotional Support
  • Housekeeping tasks
  • Behavior Management
  • Health and safety awareness
  • Meal Planning and Preparation
  • Life Skills Development
  • Documentation abilities
  • Community Integration
  • Teamwork and Collaboration
  • Active Listening
  • Relationship Building
  • Attention to Detail
  • Problem-solving abilities
  • Adaptability and Flexibility
  • Health and Safety Regulations
  • Laundry services
  • Quality Control
  • Calm Under Stress
  • Medication Administration
  • Observation Documentation
  • Motivational Skills
  • Individual Service Plans
  • Respectful attitude
  • Daily Living Skills
  • Compassionate Caregiving
  • Care Plan Development
  • Youth engagement
  • Mental Health Support
  • Disability Awareness

Other

Driving license

Languages

Arabic, Swedish
Native language
Arabic
Proficient
C2
English
Advanced
C1
Swedish
Proficient
C2

Personal Characteristics

  • Willing to work and take initiative
  • Meticulous and timely
  • Great interest in working with people
  • Social and easy to work with
  • Good in group and independent work
  • Responsible and flexible

Timeline

Personal Assistant

Harmoni Omsorg AB
02.2024 - 09.2024

Residential Assistant

Region Gotland
05.2022 - 09.2024

Cleaner

Region Jämtland, Östersund Hospital
01.2018 - 11.2021

Study Supervisor and Teacher in Arabic

Jämtland's Jymnasietförbund
04.2015 - 06.2017

Tree Planting Worker

ALFA Forest Company
06.2013 - 09.2013

Support Worker

Långsele Home Care Services
04.2013 - 05.2013

Housekeeper

EDDE SANDS Restaurant and Hotels
01.2011 - 01.2012

Cleaner

MAZLUM Hospital
01.2008 - 01.2012

Care Certificate Course -

CPD Online College

No Degree - Personal Assistant Roll in Disability Support

University of East Anglia (UEA)

Understanding Clean Rooms and Controlled Environments -

Östersunds Hospital

Cleaning Course -

Hermods

Study Guidance -

Mid University

High School Level Studies -

Östersund Learning Center

Mother Tongue Teaching -

Jämtlands Gymnasium

SFI and Swedish as a Second Language -

Sollefteå Municipal Adult Education

Vocational Education Course about Assistants and Nursing -

Miroi

Workshop on Gender-Based Violence -

UNHCR

National Y-PEER Training for Peer Educators -

UNHCR

Associate of Science -

Alshiheinab High Secondary School
Hisham Musa