Heorhii Khudoba

Waiter / Steward
DFDS Seaways – Amsterdam-Newcastle route
June 2022 – July2025]

• Provided full service in both buffet and à la carte restaurants
• Took food and beverage orders in English; served guests with speed and accuracy
• Maintained high hygiene standards in line with maritime safety regulations
• Assisted in restocking buffet stations and setting up dining areas
• Operated POS systems and handled cash/card payments
• Supported housekeeping team when needed
• Participated in safety drills and followed ISM regulations
• Providing customer service in both buffet and à la carte restaurant settings
• Welcoming passengers, presenting menus, and giving recommendations in English
• Taking food and drink orders and serving them with attention to detail and timing
• Setting up and maintaining the buffet area, including restocking and hygiene control
• Handling payments and operating POS terminals
• Keeping the restaurant and buffet areas clean and organized during service
• Communicating with kitchen staff to ensure smooth service flow
• Following maritime safety standards and assisting during drills

• Provided personalized recommendations to customers based on their taste preferences and budget constraints.
• Addressed each customers' needs and wants to recommend suitable product options.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Educated new sales staff on store policies and customer support operations.