Heba Arar
Trelleborg,Sweden
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Project Coordinator
Sharek Youth Forum
Ram Allah, Palestine
01.2014 - 07.2015
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Kept corporate and client information confidential, adhering to data safety measures.
Workshop Assistant
Representative Of Canada
Ram Allah, Palestine
01.2013 - 01.2014
- Helped project managers develop work schedules for overall projects and individual stages.
- Conducted various workshops on Type and Type topics.
Promoter
RSM
Ram Allah, Palestine
07.2012 - 07.2013
- Identified potential marketing opportunities to increase brand awareness.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Motivated team members to meet and exceed sales targets.
- Researched and identified new business opportunities.
- Created and coordinated seminars, community activities and provider activities to identify and generate valid leads.
Marketing Assistant
Al-jesser Charity
Ram Allah, Palestine
08.2010 - 06.2011
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
Public Relations Assistant
Al-zayzafoona Charity
Ram Allah, Palestine
08.2009 - 07.2010
- Created high-quality press releases, blogs and newsletters.
- Assisted with planning, development and implementation of company projects and programs.
- Developed and nurtured meaningful relationships with key media.
- Managed content on company website, delivering prompt updates during emergency situations.
- Worked closely with other internal departments to resolve customer service issues.
Designer
Daleelak Newspaper
Ram Allah, Palestine
02.2007 - 07.2009
- Maintained consistent use of graphic imagery in materials and other marketing outreach.
- Developed design deliverables that elevated, differentiated, and functioned on-brand and on-strategy.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Established user-friendly design system to increase user experience and satisfaction.
Administrator
Light Coputer Company
Ram Allah, Palestine
05.2007 - 07.2008
- Entered and maintained departmental records in company database.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Public Relations Intern
Souktel
Ram Allah, Palestine
03.2005 - 07.2007
- Developed original content for blog posts and website articles.
- Helped plan and execute private, company, and client events.
- Prepared social media posts and videos with eye for viral content strategies.
- Responded to media inquiries, monitored media coverage and created press reports to influence public narrative.
- Researched and wrote articles for company newsletters and magazines.
- Drafted, edited and distributed press releases, media advisories and other public relations materials.
- Created media kits and utilized promotional materials to meet specific strategic initiatives.
- Wrote and distributed press releases and social media content for clients and company.
Secretary
Medical Clinic
Ram Allah, Palestine
07.2002 - 07.2005
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Composed inter-office correspondence and provided product and service information to customers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and updated records and files to maintain document compliance.
- Maintained daily report documents, memos and invoices.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Maintained electronic filing systems and categorized documents.
Education
B.A - Computer Programming
Al-quds Open University
Ram Allah 08.2010 - 07.2013
Diplom - English
Alquds Open University
Ram Allah 08.2008 - 07.2010
Skills
Teambuilding
Additional Information
Training courses
Java course
Be ready for work
Women’s empowerment
Building Community leadres
Financial assistant
Timeline
Project Coordinator
Sharek Youth Forum
01.2014 - 07.2015
Workshop Assistant
Representative Of Canada
01.2013 - 01.2014
Promoter
RSM
07.2012 - 07.2013
Marketing Assistant
Al-jesser Charity
08.2010 - 06.2011
B.A - Computer Programming
Al-quds Open University
08.2010 - 07.2013
Public Relations Assistant
Al-zayzafoona Charity
08.2009 - 07.2010
Diplom - English
Alquds Open University
08.2008 - 07.2010
Administrator
Light Coputer Company
05.2007 - 07.2008
Designer
Daleelak Newspaper
02.2007 - 07.2009
Public Relations Intern
Souktel
03.2005 - 07.2007
Secretary
Medical Clinic
07.2002 - 07.2005
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