Hanshika Dahanayake

• Supplier and Finance Management: Managed purchase orders, supplier invoicing, and financial reporting using ERP and SAP systems.
• Supported global financial and operational follow-up across learning development programs.
• Analyzed project costs, utilization trends, and financial deviations to support budget control.
  Produced consolidated performance reports for management.
• Learner Support: Serve as the main point of contact for learning programs, addressing queries, developing user guides, and promoting self-service tools.
• Engagement & Communication: Create and share materials to promote learning programs, animate communities of interest, and encourage knowledge sharing.
• Continuous Improvement: Participate in testing new LMS features and identify opportunities to automate and improve processes and simplify our daily tasks.
• Learning Management System (LMS): Manage learning content, ensuring accessibility and organization, and administer day-to-day system functions, including user support and troubleshooting.
  Assisting employees with inquiries regarding learning and development globally. Tickets Handling Service Now Portal – weekly more than 100 tickets. Service Portal to work as admin & answer tickets
• Data & Reporting: Extract and analyze data on program performance, learner engagement, feedback, and system usage. Create regular reports to support decision-making.
• Program Management: Review program portfolios, identifying content for updates, archiving, or removal based on attendance and feedback.
• Key achievements: Streamlined financial processes for 20+ projects by standardizing budgeting, forecasting, and variance reporting.

• Supported budgeting, forecasting, and cost monitoring activities across departments.
• Managed purchase orders, supplier coordination, and expense reporting using SAP and Concur.
• Prepared consolidated financial and operational reports for management review.
• Coordinated cross-functional projects ensuring financial alignment and milestone tracking.
• Improved administrative and financial workflows through process optimization.
• Developed onboarding resources and training programs in Degreed and SharePoint, enhancing team productivity by 90%.

• Supported project controlling activities including budget tracking and financial reporting.
• Prepared project performance reports for stakeholders.

• Led financial and project controlling for 400+ development and infrastructure projects annually,
  coordinating delivery across 100+ offices to meet financial and operational targets on time.
• Prepared and monitored project budgets, forecasts, resource allocation and financial
  performance metrics.
• Acted as approver for project payments, tender documents, contracts, technical reports, and
  final project bills, ensuring accuracy and compliance.
  Conducted variance and risk analysis, identified deviations, and supported corrective actions
  with project teams.
• Delivered consolidated financial and project performance reports to senior leadership and
  external stakeholders.
• Ensured compliance with governance frameworks, donor requirements, and reporting standards.

Key achievements: Achieved 100% annual project completion rate through strong cross-functional
collaboration and structured follow-up.

• Prepared project budgets, tenders, and feasibility studies, enhancing project efficiency.
• Aligned initiatives with Sustainable Development Goals (SDGs) and performance indicators, improving data-driven decision-making by 96%.
• Supported senior managers on contract validation and progress monitoring, ensuring accurate
  financial reporting and compliance.

• Office Administration, Assist and leads in short and long-range strategic planning activities to
  create and implement development activities, and implement fund-raising goals and objectives.

• Managed invoices and purchase orders, ensuring accurate financial record-keeping and budget compliance, improving budgeting efficiency by 92%.
• Analyzed financial data, including project budgets, risks, and resource allocations, resulting in
  improved project efficiency .
• Created monthly invoicing reports and managed supplier and finance processes, including purchase orders, invoicing, and accurate financial record-keeping, enhancing data-driven decision-making .