Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hanna Wijk

Kristianstad

Summary

Proactive Administrative Officer and Assistant Nurse with extensive experience in customer service, office management, and patient care. Skilled in handling public inquiries, processing legal documents, and providing high-quality personal care services. Bringing strong organizational skills and a commitment to efficient, regulatory-compliant operations.

Overview

5
5
years of professional experience

Work History

Administrative Officer

Police Department
04.2022 - Current

In my role as an Administrative Officer at the Swedish Police Authority, I manage a wide range of responsibilities that are essential to the effective operation of the department. I am heavily involved in customer service, serving as a primary point of contact for public inquiries via phone and email. My duties include handling the processing and management of seized items, lost and found property, firearms applications, as well as passport issuance and management. Additionally, I assist members of the public who visit the police station, guiding them through the process of filing reports and ensuring they receive the assistance they need. I ensure that all processes are conducted efficiently and in accordance with legal regulations.

Assistant Nurse

Kristianstad Kommun
06.2019 - 05.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

BBA - Care And Welfare

Milner
Kristianstad, Sweden
06.2019

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control
  • Complaint Handling
  • Call center experience

Languages

Swedish
Native language
English
Proficient
C2
German
Intermediate
B1

Timeline

Administrative Officer

Police Department
04.2022 - Current

Assistant Nurse

Kristianstad Kommun
06.2019 - 05.2022

BBA - Care And Welfare

Milner
Hanna Wijk