Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Timeline
Generic

Hamzeh Abdul Sater

Malmo

Summary

Seasoned Operations Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

13
13
years of professional experience

Work History

Operations Manager

Hugginmunin LTD
01.2015 - 04.2023

Job Roles

* Planning and controlling implementation of company overall strategy

* Overseeing daily operations and leading staff operational meetings
* Setting and sharing company yearly targets, leading operational meetings

* Ensuring co-ordination and continuous improvement of transportation services in order to provide competitive advantage for company

* Identification and prompt resolution of problems by close cooperation with
internal or external parties
* Participating in field audits/accident investigations
* Managing relationships with partners/vendors
* Managing implementation of quality assurance programs
* Analysis of emergency situations
* Acting as leader of emergency management committee
* Evaluating all aspects of environmental management systems ISO 14001, safety management systems OHSAS 18001 and Quality management system ISO 9001

* Establishing annual Training Plan for all employees and staff, and confirms that plan is fully achieved
* Participating in updating risk assessment regularly based on occurring events
* Conducting spot checks and internal emergency drills
* Updating KPI's annually to meet company yearly objectives

* Analysing KPI's results and recommending improvement actions to be taken

Fleet Coordinator

Specialised Contracting Company
04.2011 - 11.2014

Job Roles

* Positively interacted with drivers, upper management which helped improve overall communication.

* Follow up on maintenance schedules and fleet availability

* Initiating fleet maintenance work orders and making sure of completing them on time

* Ensuring compliance to client requirements and applicable rules and regulations
* Identifying and prompt resolving of problems by close cooperation with internal or external parties
* Motivates and trains personnel on QHSSE norms and regulations,

* Participating in field audits/accident investigations
* Follow up on any changes in local regulations and/or client's rules and procedures
* Participate in preparation of KPIs data and driver's assessments


Operations Coordinator

Nova Star Elevators
05.2010 - 01.2011

Education

Bachelor of Business Administration - Management Information Systems

Lebanese International University
Beirut
09-2009

High School Diploma -

New Century School
Beirut Lebanon
06-2006

Training Certification - ISO 9001:2015 Quality Management System

Bureau Veritas
Beirut Lebanon
04-2017

Training Certification - QMS ISO 9001:2015 Internal Auditor

Bureau Veritas
Beirut Lebanon
08-2018

Training Certification - CPR And First Aid

International Committee of The Red Cross
Beirut Lebanon
09-2022

Training Course - Strategic Planning

UNDP
Beirut, Lebanon
09-2022

Training - PATROM Training

Total Energies
Beirut, Lebanon
07-2020

Training Course - Marketing Management And Research

UNDP
Lebanon
09-2022

Google Project Management Certification - Project Management

Coursera
11.2023

Foundations of Project Management - Project Management

Coursera
09.2023

Agile Project Management - Project Management

Coursera
11.2023

Project Planning - Project Management

Coursera
10.2023

Capstone Project Management - Project Management

Coursera
11.2023

Project Execution - Project Management

Coursera
10.2023

Project Initiation - Project Management

Coursera
09.2023

Skills

  • Performance Reporting
  • Workflow Optimization
  • Project Management
  • Risk Management
  • Maintenance Planning
  • Organizational Management
  • Performance Monitoring
  • Business Planning
  • Contract Management
  • Incidents Management
  • Business Development
  • Data Analysis

Accomplishments

  • Reduced recordable incidents and accidents to zero by implementing a safety awareness program through toolbox talks meeting with safety coordinators and fleet supervisors alongside the truck drivers.
  • Participated in 3 ICT Audits held by Total Energies on 2016 and 2018 and 2022.
  • Participated in making the driver manual of Fleetserve to cover all the points that are related to the driver work instruction in oil and gas field in addition to the safety measurements that must be taken in case of any incident.
  • Prepared A Covid 19 training awareness and the safety measurements that should be placed during the daily activities to prevent any infection in the work area.
  • Conducting yearly road risk assessment in Lebanon to enhance the fleet operations and to reduce the number of incidents occurring.


Software

Microsoft Office

Odoo

ERP Systems

Languages

Arabic
Native language
English
Proficient
C2
Swedish
Beginner
A1

Timeline

Operations Manager

Hugginmunin LTD
01.2015 - 04.2023

Fleet Coordinator

Specialised Contracting Company
04.2011 - 11.2014

Operations Coordinator

Nova Star Elevators
05.2010 - 01.2011

Bachelor of Business Administration - Management Information Systems

Lebanese International University

High School Diploma -

New Century School

Training Certification - ISO 9001:2015 Quality Management System

Bureau Veritas

Training Certification - QMS ISO 9001:2015 Internal Auditor

Bureau Veritas

Training Certification - CPR And First Aid

International Committee of The Red Cross

Training Course - Strategic Planning

UNDP

Training - PATROM Training

Total Energies

Training Course - Marketing Management And Research

UNDP

Google Project Management Certification - Project Management

Coursera

Foundations of Project Management - Project Management

Coursera

Agile Project Management - Project Management

Coursera

Project Planning - Project Management

Coursera

Capstone Project Management - Project Management

Coursera

Project Execution - Project Management

Coursera

Project Initiation - Project Management

Coursera
Hamzeh Abdul Sater