Hammad Akram
Huddinge
Summary
Detail-oriented Network Engineer with several years of experience and a strong background in network technologies and security. Accomplished network developer with proven success in designing and implementing business technology solutions. Focused on maintaining network security to provide customers with safe data management.
Overview
13
13
years of professional experience
Work History
Network Engineer
Quattris
12.2023 - Current
- Provided technical support to users experiencing difficulties with their networks.
- Managed wireless networking setups, including access points placement and security configurations, to ensure robust mobile connectivity.
- Secured network systems by establishing and enforcing access control policies.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
Customer Care, Distributed Operations
Pressens Morgontjänst KB
Stockholm
12.2015 - 12.2022
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
RF Drive Test & Reporting Engineer 2G/3G
Mobilink
Islamabad
10.2014 - 09.2015
- Using the TEMS Investigation (15.2) to observe the particular cell parameters
- To perform PRE & POST DT on Cluster Level
- Provided support during the installation, maintenance, repair, and calibration of equipment.
- Generated technical reports for customers.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Technical Support Officer
Inbox Business Technologies (Pvt.) Limited
Islamabad
07.2012 - 09.2014
- Performed routine maintenance and software updates on support tools and customer systems.
- Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions.
- Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
- Escalated complex issues to senior technical staff, ensuring proper follow-through until resolved.
- Monitored and responded to support tickets in a timely manner, prioritizing based on urgency and impact.
Education
Masters of Science - Interactive Media Design
Södertörn Högskola
Stockholm07.2023
Masters of Science - Telecommunication & Networking
Bahria University
Islamabad09.2013
Bachelors of Science - Telecommunication & Networking
Comsats Institute of Information Technology
Wah-Cantt, Pakistan05.2011
Skills
- Network troubleshooting
- Wireless networking
- LAN management
- Subnetting
- IP services
- Routing protocols expertise
- Network configuration
- Network security
- Port security
- Quality of service management
- VLAN aggregation
- DHCP configuration
- EIGRP routing
- Layer-2/3 protocols
- Technical solutions development
- Python expertise
Languages
- English
- Swedish
- Hindi/Urdu
Personal Information
- Date of Birth: 11/17/87
- Gender: Male
- Nationality: Pakistan
Languages
Urdu
First Language
English
Proficient (C2)
C2
Swedish
Advanced (C1)
C1
Timeline
Network Engineer
Quattris
12.2023 - Current
Customer Care, Distributed Operations
Pressens Morgontjänst KB
12.2015 - 12.2022
RF Drive Test & Reporting Engineer 2G/3G
Mobilink
10.2014 - 09.2015
Technical Support Officer
Inbox Business Technologies (Pvt.) Limited
07.2012 - 09.2014
Masters of Science - Interactive Media Design
Södertörn Högskola
Masters of Science - Telecommunication & Networking
Bahria University
Bachelors of Science - Telecommunication & Networking
Comsats Institute of Information Technology
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