To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Game Designer position. Ready to help team achieve company goals. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and needed services.
Hi, I’m
Gianluca Lodola
Stockholm,AB
Summary
Overview
15
years of professional experience
Work History
Startex S.r.l.
Maintenance Worker for Automated Machinery
04.2023 - 04.2024
Job overview
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
- Handled emergency situations efficiently by troubleshooting problems rapidly and implementing effective solutions under pressure.
- Conducted repairs on equipment to return machines and tools to functionality.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Reported issues to property manager so effective resolutions could be put into place.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Startex S.r.l.
Commercial Employee/Sales Assistant
08.2009 - 07.2021
Job overview
- Advised on capture strategy, solutions and costing and pricing deals.
- Built strong relationships with key clients, leading to increased repeat business and referrals.
- Drove projects to completion within tight deadlines across cross-functional teams and through uncertainty.
- Conducted market research to identify new opportunities and inform product development decisions.
- Improved customer satisfaction ratings through proactive communication and timely resolution of issues.
- Developed loyal customer base by consistently delivering excellent service tailored to their needs.
- Negotiated favorable contracts with vendors, resulting in significant cost savings for the company.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Established rapport with customers using active listening and interpersonal skills.
Education
Liceo Scientifico Alessandro VoltaItaly
High School Diploma
06.2009
University Overview
Faber LudumItaly
Course Completion Certificate from Game Design And Narrative Design
04.2024
University Overview
Skills
- Organization and Multitasking
- Effective Communication
- Flexible and Adaptable
- Team Collaboration
- Relationship Building
- Microsoft Office
- Documentation and Recordkeeping
- Analytical and Critical Thinking
- Conflict Resolution
- Data Analysis
- World-building
- Character Development
- Game Mechanics
- Game Design Fundamentals
- Interpersonal and written communication
- Game prototypes
- Project Documentation
- Quality Assurance Testing
- Concept Development
- Progress Reporting
- Project Specifications
- Player Experience
- Game Balance
- Design Research
- Storytelling and Narrative
Reading, play and study video games and video games hystory, math and science, martial arts, cinema
Reading, play and study video games and video games hystory, math and science, martial arts, cinema
I am a passionate reader and range from fiction to non-fiction. as regards the second, my references are very basic mathematics and science books and texts regarding game design and narrative design.
I love watching films and looking for as much information as possible on how certain titles were born and what happened behind the scenes during production.
I have practiced martial arts for more than 25 years, ranging from judo, karate and kung fu, also experimenting with combat sports such as kick boxing.
My greatest passion remains video games. I started playing them when I was 3 years old and I haven't been able to stop since. I try to experiment with all the genres out there and in recent years I have started studying how they are born and developed. It would be a dream for me to be able to enter the video game industry and use all my creativity to produce new ones.
Languages
Italian
Native language
English
Advanced
C1
Work Preference
Work Type
Full TimeImportant To Me
Work-life balancePersonal development programsPaid time offPaid sick leaveTimeline
Maintenance Worker for Automated Machinery
Startex S.r.l.
04.2023 - 04.2024
Commercial Employee/Sales Assistant
Startex S.r.l.
08.2009 - 07.2021
Liceo Scientifico Alessandro Volta
High School Diploma
Faber Ludum
Course Completion Certificate from Game Design And Narrative Design
Similar Profiles
SUMA S GOWDASUMA S GOWDA
Project Engineer at StartexProject Engineer at Startex
Darrius MasonDarrius Mason
Call Center Representative at StarTexCall Center Representative at StarTex
Elena BubuliciElena Bubulici
Customer support specialist at INTERNATIONAL SERVICES DATA PROCESSING S.R.L.Customer support specialist at INTERNATIONAL SERVICES DATA PROCESSING S.R.L.
Elca Eli Cardoso PereiraElca Eli Cardoso Pereira
Marketing and Graphic Design Specialist at Consultant - ABIPTOM SARLMarketing and Graphic Design Specialist at Consultant - ABIPTOM SARL
Joy Chandrasekaran GnanarajanJoy Chandrasekaran Gnanarajan
Technical Architect at H&M, Sweden, (consultant From TCS)Technical Architect at H&M, Sweden, (consultant From TCS)