Gentle LeCarre

As a Sorter / Valuer, I played a pivotal role in the efficient handling and management of donated goods to support organizational operations and community initiatives. Key responsibilities included:

• Sorting and Valuing Items: Assessed and categorized donations, including clothing, household items, and toys, ensuring quality and value standards were met.
• Pricing and Packaging: Determined pricing for donated goods and prepared them for display or distribution by securely packaging items.
• Recycling Unsaleable Goods: Identified items unsuitable for sale or donation and processed them for recycling to promote sustainability and reduce waste.
• Export Preparation: Organized and prepared donations for export to external partners or designated locations.
• Inventory Management: Maintained accurate inventory records and ensured the organization of the storage area to optimize operational efficiency.

This experience developed my skills in organization, attention to detail, inventory management, and sustainability practices, all while contributing to the success of community-focused initiatives.

• Team Management: Successfully led a team of 12 employees during high-demand periods, including Black Week and Christmas, ensuring smooth operations and goal attainment.
• Goal Achievement: Directed efforts to pack and ship over 20,000 orders, meeting and exceeding sales fulfillment targets during peak seasons.
• Task Delegation: Strategically managed and delegated tasks based on priority and efficiency, optimizing workflow and team productivity.
• Order Fulfillment: Used Warehouse Management System (WMS) and handheld devices to pick, pack, and deliver orders accurately and efficiently.
• Inventory Management: Performed inventory counts and recorded stock levels and components in the WMS system, ensuring data accuracy and proper stock monitoring.

This role developed my leadership, organizational, and operational skills while demonstrating the ability to thrive in high-pressure, fast-paced environments.

Key responsibilities and accomplishments:

• Donation Processing: Received and sorted donated gifts at the reception area, ensuring items were categorized and processed efficiently.
• Department Supervision: Supervised the clothing department during staff and volunteer absences, maintaining smooth operations and organization.
• Crisis Support Management: Assisted with tasks related to deployments and logistics for the Ukrainian war effort, as well as supporting refugees by coordinating resources and donations.
• Sustainability Practices: Recycled materials and non-saleable items, adhering to organizational sustainability goals and minimizing waste.
• Logistics Support: Helped collect donations from private residents, and coordinated the moving and packing of items such as furniture and donation boxes for transport or distribution.

This role demonstrated my ability to adapt to challenging circumstances, manage operations effectively, and contribute meaningfully to humanitarian and community-focused initiatives.

Key responsibilities and accomplishments:

• Donation Processing: Accepted and sorted all incoming donations, validating and pricing quality items for sale while ensuring proper categorization.
• Product Display and Pricing: Displayed and priced all incoming goods, ensuring items were presented in an appealing and organized manner to attract customers.
• Store Maintenance: Maintained a clean, neat, and visually appealing store environment through effective visual merchandising, creating attractive displays that enhanced the shopping experience.

This role allowed me to develop strong organizational, retail, and customer service skills while maintaining a high standard of presentation and store upkeep.

Key responsibilities and accomplishments:

• Customer Assistance: Helped customers with packing and moving home, ensuring safe and efficient transportation of their belongings.
• Student Service: Provided an affordable moving service to local transfer students, catering to their specific needs and budget.
• Team Management: Managed a small team of drivers and movers, delegating tasks and ensuring smooth operations during each move.
• Logistics Coordination: Organized logistics for moves, including scheduling, route planning, and coordinating with customers to ensure timely and efficient services.
• Specialized Removals: Assisted with removals and extensive cleaning for estates, hoarders, and other specialized jobs, ensuring all items were carefully handled.
• Recycling and Disposal: Managed the recycling and disposal of unwanted goods and materials, ensuring proper handling and environmental responsibility.
• Marketing and Bookings: Managed a Facebook page to advertise services, respond to inquiries, and arrange bookings, driving business growth and customer engagement.
• Account and Paperwork Management: Handled accounts and all necessary paperwork, ensuring accurate documentation and timely payments for services rendered.

This role allowed me to gain valuable experience in customer service, team management, logistics, and marketing, while demonstrating a strong commitment to efficiency and customer satisfaction.

Key responsibilities and accomplishments:

Task Coordination: Led and coordinated daily tasks across the farm, farm shop, and kitchen, ensuring smooth operations and timely completion of activities.
Agricultural Management: Cultivated a variety of vegetables, fruits, and herbs, and raised livestock, contributing to the farm’s production and sustainability.
Volunteer Development: Developed strategies to improve the work environment for volunteers, fostering a positive and productive atmosphere.
Leadership and Motivation: Led, motivated, and guided volunteers, focusing on personal development and ensuring they had the support and resources to succeed.
WWOOF Host: Served as an approved host with Worldwide Opportunities on Organic Farms (WWOOF), welcoming and mentoring international volunteers while providing hands-on learning experiences.

This role helped me develop strong leadership, agricultural, and organizational skills while enhancing the volunteer experience and contributing to the growth of the farm.