Francesca Gorini Malm
Gotenburg,O
Summary
Dedicated professional with extensive experience and a proactive approach to problem-solving. Demonstrates a strong work ethic and exceptional interpersonal skills. Committed to fostering team success and driving positive outcomes.
Overview
21
21
years of professional experience
Work History
Therapist
Emotion Arts
Gothenburg
02.2024 - Current
- Formulated personalized cognitive-behavioral treatment plans to meet individual mental health needs.
- Monitored client progress, adapting strategies to optimize treatment outcomes.
- Conducted follow-up meetings to assess client satisfaction and ensure goal achievement.
- Maintained confidential client records, ensuring compliance with legal and ethical standards.
Technical Writer
AB Regin
Gothenburg
08.2018 - 01.2024
- Produced and maintained technical documentation in English, Swedish, and Italian.
- Managed product data and structure across all technical platforms.
- Developed customer newsletters and updated website content to improve engagement.
- Processed product images for both digital and printed documentation.
- Collaborated with engineering teams to document specifications and features.
- Organized technical documents within content management systems for streamlined access.
- Ensured adherence to style guidelines across all documentation produced.
- Reviewed and revised documents to improve clarity and enhance user experience.
Administrator
Albins Driving School
Gothenburg
11.2015 - 07.2018
- Managed student bookings and responded to inquiries via phone and email to ensure smooth scheduling and customer satisfaction.
- Sold driving lessons and related products, contributing to increased customer engagement and satisfaction.
- Reported completed courses to Swedish Transport Agency, ensuring compliance and accurate record-keeping.
Therapist
KBT -Terapeuten FG
Gothenburg
08.2010 - 03.2014
- Formulated personalized cognitive-behavioral treatment plans to meet individual mental health needs.
- Monitored client progress and adapted strategies, enhancing treatment outcomes.
- Conducted follow-up meetings to assess client satisfaction and confirm goal achievement.
- Maintained confidential client records while ensuring compliance with legal and ethical standards.
Administrative Assistant
Venice Printmaking Studio
Stockholm
02.2005 - 01.2010
- Coordinated applications and disseminated information to artists and art schools, enhancing engagement and visibility for programs.
- Maintained communication with previous visitors, strengthening relationships and encouraging repeat participation.
- Supported Venice Printmaking Studio, a non-profit focused on large-format graphics and glass art.
- Facilitated connections between artists and educational institutions, creating collaborative opportunities that supported artistic development.
Education
Administrator -
Komvux/ Astar
Borås10.2014
Bachelor's degree - cognitive behavioral therapy
KBT Teamet
Göteborg12.2009
Religious Studies -
Södertörn University
Stockholm08.2005
Italian -
Stockholm University
Stockholm01.2005
History of Philosophy -
Stockholm University
Stockholm08.2004
Social Anthropology -
Stockholm University
Stockholm01.2004
Philosophy -
Södertörn University
Södertörn08.2003
Art and Media Education -
Paletten Art School
Stockholm01.2003
High school - humanities
Kristofferskolan
Stockholm06.1996
Skills
- Microsoft Office proficiency
- Adobe Creative Suite expertise
- Content management systems
- Team collaboration
- Problem solving
- Critical thinking
- Time management
- Effective communication
- Multilingual documentation
- Design principles
- Project management
- Photo editing and web design
References
Provided upon request.
Language Skills
Swedish
Native
Native
Italian
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Therapist
Emotion Arts
02.2024 - Current
Technical Writer
AB Regin
08.2018 - 01.2024
Administrator
Albins Driving School
11.2015 - 07.2018
Therapist
KBT -Terapeuten FG
08.2010 - 03.2014
Administrative Assistant
Venice Printmaking Studio
02.2005 - 01.2010
Administrator -
Komvux/ Astar
Bachelor's degree - cognitive behavioral therapy
KBT Teamet
Religious Studies -
Södertörn University
Italian -
Stockholm University
History of Philosophy -
Stockholm University
Social Anthropology -
Stockholm University
Philosophy -
Södertörn University
Art and Media Education -
Paletten Art School
High school - humanities
Kristofferskolan