Hi, I’m
Felicia Rhodessmith
MESQUITE
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Overview
24
years of professional experience
Work History
UsFoodsGarland
Account Manager
12.1998 - Current
Job overview
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Managed over 400 calls per day.
Education
El Centro CollegeDallas, Texas
Associate of Science from Criminal Justice
Skills
- Microsoft Office
- Time Management
- Strategic Account Planning
- Revenue Growth
- Lead Generation
- Account Management
- Verbal and Written Communication
- Teamwork and Collaboration
- Order Management
- Profit and Loss Accountability
- Business Needs Assessment
- Professional Integrity
- Account Verification
- Inside and Outside Sales
- Inbound and Outbound Calling
- Microsoft Access
- Overcoming Objections
- Customer Service
- Performance Evaluations
Accomplishments
- Supervised team of 9 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
Additional Information
Hard worker experienced in problem-solving , service and time management. Aiming to leverage my abilities to successfully fill the vacancy at your company.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Account Manager
UsFoods
12.1998 - Current
El Centro College
Associate of Science from Criminal Justice
Similar Profiles
Michael ClancyMichael Clancy
Business Operations Lead at USFoodsBusiness Operations Lead at USFoods
Ruben PerezRuben Perez
Warehouse Manager at USFoodsWarehouse Manager at USFoods
Victor AlvaradoVictor Alvarado
Mechanic Helper at UsFoodsMechanic Helper at UsFoods