Farah Aldorr

• Provided friendly, courteous service to create memorable moments for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Collaborated with team members to execute seamless catering events for clients.
• Coordinated closely with other staff members during events for smooth service delivery.

Customer Service Representative

Telecommunications Company Jordan 2017 - 2021

- Provided exceptional customer support through phone, email, and in person interactions, ensuring a high level of customer satisfaction.

- Resolved technical issues, billing inquiries, and service related problems efficiently and professionally.

- worked in multicultural environments, adapting communication styles to meet diverse customer needs.

- Collaborated with technical teams and other departments to streamline service delivery and improve processes.

- Trained and mentored new employees on customer service protocols and systems.

- Consistently met or exceeded performance targets, including customer satisfaction scores and response time.