Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faisal Khan

Mumbai

Summary

Driven IKEA sales co-worker excelled in optimizing customer experience and project outcomes, showcasing exceptional analytical thinking and customer service skills. Achieved significant improvements in workflow efficiency and client satisfaction, while mentoring new hires and enhancing team productivity. Demonstrated creativity in process improvement, contributing to a safer and more productive work environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Interior Designer position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Sales Co-worker

IKEA
01.2020 - Current
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.
  • Assisted in training of new employees on company policies, procedures and processes.
  • Helped in development of new procedures and processes to improve work performance.
  • Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
  • Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
  • Completed projects on schedule and within budget, leading to increased client satisfaction and repeat business.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Adhered to company policies, safety procedures, and performance standards.

Education

COMMERCE -

MUMBAI UNIVERSITY

Skills

  • Customer Service
  • Creativity and Innovation
  • Resource Management
  • Basic Carpentry
  • Analytical Thinking
  • Idea Development and Brainstorming
  • Process Improvement
  • Project Planning
  • Logistics Coordination

Timeline

Sales Co-worker

IKEA
01.2020 - Current

COMMERCE -

MUMBAI UNIVERSITY
Faisal Khan