Fabrizio Pullarà
Malmö,Sweden
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Self Employed/ Partner
Fotoeventi Group
Canary Islands
05.2022 - 12.2022
- Recruiting talents - training - managing - operation.
- Provided outstanding service to all individuals, promoting effective and lasting business relationships.
- Kept meticulous records of all correspondence with customers for future reference.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Retail associate/ Consultant /Customer service
Lynk & Co Sweden
11.2021 - 04.2022
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships
- Helped customer complete test-drives.
- Helped customers complete purchases.
Retail Sales Associate /Cashier
Massimo Dutti, Mall of Scandinavia
06.2021 - 11.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Retail Associate / Cashier
Zara, Mall of Scandinavia
11.2020 - 04.2021
- Same as above
Area Manager Photographer
FotoEventi Group
09.2017 - 07.2020
- Supervised 22 photographers across 6 hotels, effectively (i.e
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
- Crucial Management
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Representative in a B2B environment
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
Photographer/Salesperson/ Customer service
FotoEventi Group
04.2017 - 09.2017
- Promoted and offered photographic services to hotel customers
- Performed efficiently photo sessions
- Delivered edited photos
- Executed sales of products and services
Tourist Animator
Operation Smile
05.2016 - 09.2016
- Gained valuable experience in project management
- Creation of animation programme
- Increased my presentation abilities by performing produced material
- Improved my teamwork and communication skills
Tech Assistant/Salesperson
Digital World
10.2015 - 03.2016
- Carried out efficiently equipment installations (i.e
- Software, hardware, consumables)
- Provided training on Points of Sale
- Completion of administrative tasks in a timely manner
- IT Skills: Windows OS
- System software), WordPress
- Improved customer service and telecommunication skills to build lasting relationships.
Retail Associate
Pull & Bear
01.2015 - 07.2015
- Same as above.
Retail Associate
Zara
06.2014 - 12.2014
- Same as above.
Outbound Call Center Agent
Eni
10.2013 - 03.2014
- Answered incoming calls and responded to customer’s emails
- Provided product and service information to customers, followed up contact where necessary
- Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
Education
Univerity Course - Communication in The Digital Era
Uninettuno University
Rome (online)2022
Communication in the digital era - Sociology of communication
Uninettuno University
Rome (online)2022
University Course - Consumption Psychology
Uninettuno University
Rome (online)2022
University Course - Semiotics
Uninettuno University
Rome (online)2021
Certificate (Online Course) - Visual Merchandising-Interior Design
FormazioneDesign
Perugia2020
High School Diploma - Stream of Business Management Studies
IS L. Einaudi Pareto
Palermo, Italy.06.2013
Skills
- Organization and Administration
- Scheduling and Coordinating
- Understanding Customer Needs
- Verbal and Written Communication
- Problem-Solving
- Multilingual
Languages
Italian
Native language
English
Advanced
C1
Spanish
Advanced
C1
Swedish
Intermediate
B1
Timeline
Self Employed/ Partner
Fotoeventi Group
05.2022 - 12.2022
Retail associate/ Consultant /Customer service
Lynk & Co Sweden
11.2021 - 04.2022
Retail Sales Associate /Cashier
Massimo Dutti, Mall of Scandinavia
06.2021 - 11.2021
Retail Associate / Cashier
Zara, Mall of Scandinavia
11.2020 - 04.2021
Area Manager Photographer
FotoEventi Group
09.2017 - 07.2020
Photographer/Salesperson/ Customer service
FotoEventi Group
04.2017 - 09.2017
Tourist Animator
Operation Smile
05.2016 - 09.2016
Tech Assistant/Salesperson
Digital World
10.2015 - 03.2016
Retail Associate
Pull & Bear
01.2015 - 07.2015
Retail Associate
Zara
06.2014 - 12.2014
Outbound Call Center Agent
Eni
10.2013 - 03.2014
Univerity Course - Communication in The Digital Era
Uninettuno University
Communication in the digital era - Sociology of communication
Uninettuno University
University Course - Consumption Psychology
Uninettuno University
University Course - Semiotics
Uninettuno University
Certificate (Online Course) - Visual Merchandising-Interior Design
FormazioneDesign
High School Diploma - Stream of Business Management Studies
IS L. Einaudi Pareto
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