Fabio De Santi
Milano
Summary
Professional Worker Highly interested in learning and improving skills, in order to use them to the fullest in every workplace and situation.
Team Work is one of the keys used for accomplish at the best a task or a specific job.
Quick learner and good Listener
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Holiday Club
Åre, Sweden
05.2023 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Supervise and coordinate daily restaurant operations to ensure exceptional guest experiences and service standards.
- Manage inventory, ordering, and stock control to optimize efficiency and minimize waste.
Real Estate Agent
Tempocasa
Angera, Italy
08.2022 - 03.2023
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
Receptionist
Granen Hotell
Are, Sweden
11.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Real Estate Agent
Immobiliare Briante
Somma Lombardo, Italy
03.2021 - 09.2021
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Advertised client properties through websites, social media and real estate guides.
Restaurant Waiter
La Disfida
Sydney, Australia
03.2019 - 10.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Aslam Istituto Tecnico
Somma Lombardo07.2018
Skills
- Recruiting Clients
- House Showings
- Closing Sales
- Administrative Support
- Interviewing
- Marketing and Advertising
Languages
Italian
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
Swedish
Beginner
A1
french
Intermediate
B1
Timeline
Team Leader Manager
Holiday Club
05.2023 - Current
Real Estate Agent
Tempocasa
08.2022 - 03.2023
Receptionist
Granen Hotell
11.2021 - 05.2022
Real Estate Agent
Immobiliare Briante
03.2021 - 09.2021
Restaurant Waiter
La Disfida
03.2019 - 10.2019
High School Diploma -
Aslam Istituto Tecnico