Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Evin Jumha

Evin Jumha

Stockholm,AB

Summary

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Expertise includes benefits administration, compensation structuring and recruitment. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Staffing and Recruitment

MTR Nordic AB
06.2022 - 06.2023
  • Finding and placing qualified candidates in various positions within the company.
  • coordinate interviews, negotiate job offers, and assist in the onboarding process for successful candidates
  • Post job description ads for the company


Administration work such as:

  • Office Management
  • Scheduling and Calendar Management
  • Meeting and Event Coordination
  • Customer Service

Receptionist Administrator

Securitas AB
01.2020 - 03.2023
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
  • Collaborated with team members on various projects to achieve department goals and improve overall efficiency.

Station Manager

MTR Nordic AB
05.2018 - 06.2022


  • Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
  • Developed and implemented safety protocols to maintain a secure working environment for employees.
  • Enhanced employee performance by providing ongoing training, coaching, and feedback.
  • customer service, helping customers and answering their questions.

Manager, Sales and Customer Support

VIQ AB
01.2014 - 02.2018
  • Increased sales by developing and implementing effective sales strategies.
  • Enhanced customer satisfaction through attentive support and prompt issue resolution.
  • Established strong client relationships by conducting regular follow-ups and maintaining open communication.
  • Streamlined internal processes for improved efficiency, leading to higher productivity in the sales and customer support teams.
  • Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Education

Dental Nurse

Nackademin
Stockholm, Sweden
08.2024

High School Diploma -

Enskede Skola
Stockholm, Sweden
07.2016

Skills

  • Recruitment Expertise
  • Microsoft Office Suite
  • Goal Setting
  • Customer Service
  • Organizational Skills
  • Team Leadership
  • Effective Communication
  • Guest Relations
  • New Hire Orientation

Languages

English
Native or Bilingual
Swedish
Native or Bilingual
Kurdish
Native or Bilingual
Arabic
Limited Working

Timeline

Staffing and Recruitment

MTR Nordic AB
06.2022 - 06.2023

Receptionist Administrator

Securitas AB
01.2020 - 03.2023

Station Manager

MTR Nordic AB
05.2018 - 06.2022

Manager, Sales and Customer Support

VIQ AB
01.2014 - 02.2018

Dental Nurse

Nackademin

High School Diploma -

Enskede Skola
Evin Jumha