Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Talented individual with about six years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning as well as ready to learn new developments.
Overview
8
8
years of professional experience
Work History
Samarbete Partner in the Cleaning Industry
Klassiska Städ Jönköping AB
10.2021 - Current
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Still learning and acquiring knowledge in the field of business specifically in the cleaning industry.
Extra Work (Restaurant and Cleaning Job)
Dreamclean, FC Gruppen & NStop Group
12.2018 - 12.2022
- My experience of working as a cleaner in Dreamclean Sweden from December 2018 to August 2020 , FC Gruppen from April 2019 to January 2021 as a part-time kitchen Assistance / Disk Washer has aided me in developing my skills in sales, good customer services and relationship with clients.
- Also, having worked with NSTOP Group from October 2020 to August 2021 as a cleaner and from September 2021 to December 2022 as a businesspartner in cleaning has also improved my knowledge in customer services and current knowledge in the field of business pertaining to cleaning and still learning new developments as well.
Online Marketer (Sales Ambassador)
The Poli Company Sweden
03.2021 - 06.2021
- Boosted brand awareness through the creation of engaging social media campaigns.
- Developed and implemented techniques for increasing page visits and likes.
- Collected and analyzed data to improve strategies.
- Managed paid search campaigns using LinkedIn and other social media platforms.
- Delivered comprehensive digital marketing performance reports to clients, highlighting successes and areas for improvement while providing actionable insights for future campaigns.
Sales Representative
Enterprise Life Assurance Company
01.2018 - 05.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
Chief Financial Officer
STEM for Kids Foundation (STEM4KIDZ)
12.2016 - 10.2017
- Works with project manager in assessing the budgets for each project against time
- Assesses the benefit of every contract or deal and its impact on the organization
- Monitors the banking activities of the organization and is usually signatory with the president.
- Ensures adequate cash flow to meet the organization's needs, targets and sustenance.
- Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
Call Centre Agent
Ghana Investment Fund for Electronic Communication (GIFEC)
09.2016 - 08.2017
- Handling Calls
- Relaying Emergencies to appropriate agencies such as the fire service, Police, NADMO, Ambulance, Electricity Company of Ghana and the Ghana Water Company
- Recording Emergencies and feedback from callers.
Secretary
Eagle Eye Motivation
09.2016 - 01.2017
- Writing letters to schools, inviting them for events
- Printing of flyers during events
- Taking minutes during meetings, etc.
Admin. Assistant (Intern)
USAID Ghana – US Embassy
07.2024 - 09.2015
- Administrative support to the Environmental Specialist
- Develop database for environment Compliance
- Update the existing list of Economic Growth Office (EGO) implementing partners list and develop a comprehensive database
- Review and update electronic and physical files within the USAID audit ready filing policy
- Ensure easy accessibility of all physical and electronic files
- Log and follow up on EGO routing packets for clearance.
Research Assistant (Intern)
USAID Ghana – US Embassy
07.2024 - 08.2014
- Effective Compilation of Economic Database on the Ghanaian Economy, National Budget and Financial Sector
- Response to unsolicited proposals.
Education
Bachelor of Commerce, Pentecost University College -
- Period: 2012 - 2016
- BSc. Business Admin First Class
Business, Swedru School of Business -
- Period: 2007 - 2011
- WASSCE
Diploma - Swedish Language And Literature
06.2021
Master of Science - International Financial Analysis
06.2019
- Advanced security Markets
- AMEFA
- Advanced Topics in Finance
- Microeconomics
- Investment Analysis and Portfolio Management, etc
No Degree - Project Management And Information Technology
10.2017
- Period: 11/2016 - 10/2017
Skills
- Auditing
- Project Management
- Financial Accounting
- Introduction to Human Resource Management
- Accounting Information Systems
- Business Ethics/ Economics
- Risk Management
- Accounting Softwares (Tally9, Sage, Quick Books)
- Microsoft Office Suits
- Customer Relationship Building
- Capability to influence others and shift toward a common goal or vision
- Methodical knowledge of the newest industry trends
- Excellent interpersonal communication /Listening skills
- Decision making and analytic skills
- Ability to make models of the current state of a business procedure
- Leadership skills
- Marketing
Leadership Skills
- Swedru School of Business (Chaplaincy Board), Secretary, 2009 - 2011
- Swedru School of Business (Heavenly Royals Choral Group), Vice President, 2009 - 2011
- Pentecost University College, Student Mentor, 09/2015 - 06/2016
- Ghana Investment Fund for Electronic Communication (112 Emergency Call Centre), Team Leader, 01/2017 - 08/2017
References
- Mrs. Susan Bonney, Program Coordinating Specialist, sbonney@usaid.gov, 0208112251
- Mr. Moses Oppong, Lecturer, Dept. of Accounting & Finance, moppong@pentvars.edu.gh, 0207233400 /0501402009
Seminars Workshops Attended
- Participation in training in Tally 9 (Accounting Software) in 2013.
- Participation in the launch of Springboard road show by Albert Ocran in 2012.
- Participation in a workshop attended by the Association of Students in Commerce and Accountancy (Pentecost University College) at GCNet in 2015.
- National Policy Summit 2017
Hobbies and Interests
- Singing
- Listening to Music
- Research
- Watching Movies
- Reading
Languages
English
Native or Bilingual
French
Limited Working
Swedish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Research Assistant (Intern) - USAID Ghana – US Embassy
07.2024 - 08.2014
Admin. Assistant (Intern) - USAID Ghana – US Embassy
07.2024 - 09.2015
Samarbete Partner in the Cleaning Industry - Klassiska Städ Jönköping AB
10.2021 - Current
Online Marketer (Sales Ambassador) - The Poli Company Sweden
03.2021 - 06.2021
Extra Work (Restaurant and Cleaning Job) - Dreamclean, FC Gruppen & NStop Group
12.2018 - 12.2022
Sales Representative - Enterprise Life Assurance Company
01.2018 - 05.2018
Chief Financial Officer - STEM for Kids Foundation (STEM4KIDZ)
12.2016 - 10.2017
Call Centre Agent - Ghana Investment Fund for Electronic Communication (GIFEC)
09.2016 - 08.2017
Secretary - Eagle Eye Motivation
09.2016 - 01.2017
- Bachelor of Commerce, Pentecost University College,
- Business, Swedru School of Business,
EDUCTUS JÖNKÖPING - Diploma, Swedish Language And Literature
Jönköping University - JIBS - Master of Science, International Financial Analysis
I-Think-Edu Graduate Institute - No Degree, Project Management And Information Technology
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