EMMANUEL AMO AMAKE
Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Guard position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Steward
ADNH COMPASS
05.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Housekeeping Team Leader
ADNH COMPASS
07.2021 - 04.2022
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Managed staff of seven housekeepers.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Security Guard
WESTEC SECURITY COMPANY
02.2018 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
Education
Diploma - Computerised Accounting
Kumasi Technical University
Kumasi, GhanaAccounting And Business Management
Elite College Senior High School
Kumasi ,Ghana06.2013
Skills
- Bill Computation
- Special Dietary Requirements
- Safe Work Practices
- Guest Inquiries
- Guest Relations
- Kitchen Staff Management
- Hospitality Service Expertise
- Greeting and Escorting Guests
- Safe Food Handling
- Covid Symptom Screening
- Dining Area Maintenance
- Seating Assignment Preparation
- Menu Memorization
- Microsoft Excel
- POS Systems Operations
- Coin and Currency Counting
- Verbal and Written Communication
- Employee and Visitor Screening
Certification
- Secruity Guard, SIRA - March 2022
- Basic fire safety Training - March 2022
- Basic Life Support Training - March 2022
Languages
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Restaurant Steward
ADNH COMPASS
05.2022 - Current
Housekeeping Team Leader
ADNH COMPASS
07.2021 - 04.2022
Security Guard
WESTEC SECURITY COMPANY
02.2018 - 09.2020
Diploma - Computerised Accounting
Kumasi Technical University
Accounting And Business Management
Elite College Senior High School
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