Summary
Work History
Education
Skills
Communication Skills
Affiliations
References
Timeline
BusinessAnalyst
Emily Garnheim

Emily Garnheim

Trelleborg

Summary

Dedicated and detail-oriented writer and communicator with over 20 years of experience in the communications and IT industry. I am now looking for a challenging position in a dynamic company where my skills can contribute to communication and knowledge dissemination. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Technical Writer

Experis Sweden AB
06.2022 - 10.2023
  • Collaborated with cross-functional teams to gather information and create technical documentation for various R&D projects
  • Authored and edited user manuals, system specifications, and technical reports to ensure clarity and accuracy
  • With Adobe Illustrator and InDesign, we created visually engaging diagrams and layouts for technical documentation
  • Managed documentation version control and updates to reflect changes in project development
  • One of our main tools in project management was Jira.

Communications and Web Content Specialist

Region Skåne
10.2016 - 06.2022
  • Developed and executed comprehensive communication strategies to enhance internal and external communication
  • Collaborated with cross-functional teams to create engaging content for various communication channels, including press releases, newsletters, and social media platforms
  • Administrative editor for our intranet and external website
  • Draft informative letters for both internal and external communication purposes
  • Contribute to a range of IT projects, lending support to ensure their success
  • Collaborate on operational information within IT, simplifying complex messages to ensure accessibility for all stakeholders.

Communications officer

Swedish Coast Guard
04.2016 - 10.2016
  • Continuous updates of information on intranet and external website
  • Wrote reports and articles, simplifying and proofreading of various texts
  • Printed materials and production of employee newsletter
  • Presentations, materials for exhibitions and events
  • Contact for the communication unit in designated areas of operation (see above), practical and strategic support to managers and employees.

Communications Officer

Swedish Police
Malmö
12.2014 - 03.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Administrative Officer

Swedish Police
Malmö
03.2012 - 12.2014
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
  • Evaluated risk factors for potential projects or initiatives, providing valuable input during decision-making processes.
  • Coordinated complex logistics for large-scale events or meetings with minimal supervision.
  • Created, prepared, and delivered reports to various departments.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Delivered performance reviews, recommending additional training or advancements.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained databases to track and record customer data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.

Copywriter

Bjurfors Sweden AB
Malmö
12.2010 - 03.2011
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Technical writer

Sony Mobile
04.2008 - 04.2009

Technical writer

UIQ Technology
01.2008 - 04.2008

Education

Ph.D. - Journalism

University of Lund
Sweden

Higher Vocational Education - Information And Media

Skurups Folkhögskola
Skurup, Sweden

Higher Vocational Education - Industrial - And Product Design

Yrkeshögskolan Syd
Olofström, Sweden

Skills

  • Technical Writing
  • Microsoft Publisher
  • Creative Cloud
  • English Fluency
  • Swedish and Danish Fluency
  • InDesign
  • Editing and Proofreading
  • Visual Communication
  • HTML and CSS Basics
  • Instructional Design
  • Multimedia Content Creation
  • User Experience Design
  • Technical Editing
  • Graphic Design
  • Web Content Management
  • Manual Writing
  • Grammatical Skills
  • Adobe FrameMaker
  • Technical Document Reading
  • HTML, XML and Web Editing Proficiency
  • Interview Personnel

Communication Skills

My core competencies include marketing communications, social media communications, technical documentation, HTML and XML, web publications, and illustrations using Adobe InDesign and Illustrator. I am passionate about delivering high-quality content that meets the needs and expectations of my clients and users. I am always eager to learn new tools and techniques to enhance my communication skills and expand my knowledge base.

Affiliations

  • Litterature
  • Cooking and baking
  • Martial arts training
  • Standup comedy

References

References available upon request.

Timeline

Technical Writer

Experis Sweden AB
06.2022 - 10.2023

Communications and Web Content Specialist

Region Skåne
10.2016 - 06.2022

Communications officer

Swedish Coast Guard
04.2016 - 10.2016

Communications Officer

Swedish Police
12.2014 - 03.2016

Administrative Officer

Swedish Police
03.2012 - 12.2014

Copywriter

Bjurfors Sweden AB
12.2010 - 03.2011

Technical writer

Sony Mobile
04.2008 - 04.2009

Technical writer

UIQ Technology
01.2008 - 04.2008

Ph.D. - Journalism

University of Lund

Higher Vocational Education - Information And Media

Skurups Folkhögskola

Higher Vocational Education - Industrial - And Product Design

Yrkeshögskolan Syd

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Emily Garnheim