Elvis Arslanovic
Viken
Summary
IT professional with extensive expertise in IT governance, cloud computing services, and technical innovation. Demonstrates understanding of ITIL frameworks and emerging technology awareness, ensuring data privacy compliance and information security. Proficient in Microsoft 365 suite, Azure platform, and Power Platform, with a focus on results-driven leadership and staff training. Skilled in business continuity planning and IT infrastructure development, leveraging knowledge of iso27001 standard and NIS2 understanding to enhance organisational resilience. Committed to advancing artificial intelligence and virtualisation technologies while maintaining excellence in troubleshooting proficiency.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
IT Director
TFS HealthScience
Lund, Sverige
2025.06 - Current
- Sourced new and emerging technologies to optimise information services.
- Liaised with service users and business managers to meet computing requirements
- Liaised with service users to ascertain necessary system improvements.
- Led information and communications strategy development.
- Negotiated cost-efficient prices with vendors for new systems and services.
- Advised on Information and communications technology policy and process improvements.
- Recommended upgraded technologies to meet evolving business requirements.
- Recruited, trained and managed IT teams to continually meet service user needs.
- Installed new technologies without disrupting workflow.
- Upgraded hardware and software regularly for optimised systems performance.
- Supported 30+ applications for 500+ end users daily.
- Led ongoing management and improvement of end user device management service to 500+ users.
- Oversaw administration including for job scheduling, user account management and infrastructure replacement.
- Delivered IT budget and forecast, aligning costs with accounting requirements.
- Developed comprehensive IT strategy aligning with company's business objectives.
- Ensured IT compliance, maintaining adherence to industry regulations and standards.
IT Manager
TFS HealthScience
Lund, Sweden
2020.05 - 2025.06
- Updated legacy systems, reducing maintenance costs significantly while improving reliability and efficiency.
- Facilitated smooth communication between technical and non-technical departments, fostering mutual understanding of processes and requirements.
- Devised customised IT solutions based on departmental needs, enhancing operational effectivenes.
- Managed Disaster Recovery and Business continuity
- Maintained updated inventory of all IT assets; facilitated efficient asset management.
- Conducted regular system audits to identify potential security risks promptly.
- Trained staff members in new technologies, enhancing overall technical proficiency.
- Developed strategic plans, leading to improved IT infrastructure.
- Developed user-friendly interfaces for internal applications; enhanced usability.
- Managed IT resources to ensure optimal performance and reduce downtime.
IT system administrator
TFS HealthScience
Lund, Sweden
2019.02 - 2020.05
- Coordinated hardware installations and upgrades, improving overall system performance.
- Documented all actions taken during problem resolution process leading to a knowledge-base creation which facilitated quicker issue diagnosis and resolution in future cases.
- Assisted in designing and setting up organisational network infrastructure for seamless connectivity.
- Trained end-users on safe computing practices, reducing instances of security breaches.
- Collaborated on IT projects with cross-functional teams, delivering innovative solutions.
- Investigated problems with hardware and software to trace faults.
- Managed cloud-based services
- Enhanced data storage methods with secure cloud-based solutions.
- Managed cloud and on-premise resource allocations, minimising wastage.
- Oversaw transition to cloud-based hosting for increased reliability.
- Managed cloud-based platforms for enhanced system integration.
Infrastructure and Cloud Consultant
AddPro AB
Malmö, Lund
2017.08 - 2019.03
- Collaborated with IT teams to design and implement cloud solutions.
- Resolved complex technical issues related to cloud computing swiftly and efficiently.
- Showcased strong analytical and problem-solving skills, addressing complex technical issues efficiently.
- Led server maintenance activities for company systems to keep critical functions operational.
- Designed and implemented scalable, efficient IT infrastructure in collaboration with cross-functional teams.
Operational specialist
CGI
Bromölla, Sweden
2010.08 - 2017.08
- Provided administrative support, ensuring smooth office operations.
- Assessed client needs, providing personalised support.
- Facilitated troubleshooting efforts for immediate problem resolution.
- Provided first line operational support to 10+ customers by email and telephone.
Education
Högskoleexamen - Data system management
HKR - Högskolan Kristianstad
Kristianstad 2008.06 - 2010.06
Yrkeshögskoleexamen - Office 365 / Microsoft Azure specialist
EC Utbildning - Yrkeshögskola
Malmö 2016.01 - 2017.02
Skills
- ITIL frameworks knowledge
- Emerging technology awareness
- Data privacy compliance
- IT governance
- Cloud computing services
- Technical innovation
- Results-driven leadership
- Staff training and development
- IT infrastructure development
- Artificial Intelligence
- Virtualisation technologies
- Business continuity planning
- Microsoft PowerShell
- Microsoft 365 suite mastery
- Microsoft Azure platform
- Power Platform
- Troubleshooting proficiency
- Computerized system validation
- Information security
- Knowledge of iso27001 standard
- NIS2 Understanding
- GxP Standards
Languages
English
Fluent
Swedish
Native
Croatian
Native
Affiliations
- Family
- Crossfit
- Cars
- Technology
Certification
Microsoft Azure AZ900
Introduction to GCP
Computerized system validation for Cloud and COTS appliactions
References
References available upon request.
Timeline
IT Director
TFS HealthScience
2025.06 - Current
IT Manager
TFS HealthScience
2020.05 - 2025.06
IT system administrator
TFS HealthScience
2019.02 - 2020.05
Infrastructure and Cloud Consultant
AddPro AB
2017.08 - 2019.03
Yrkeshögskoleexamen - Office 365 / Microsoft Azure specialist
EC Utbildning - Yrkeshögskola
2016.01 - 2017.02
Operational specialist
CGI
2010.08 - 2017.08
Högskoleexamen - Data system management
HKR - Högskolan Kristianstad
2008.06 - 2010.06