ELKE WILLEMS
Summary
Driven and dynamic professional with demonstrated success in building strong relationships with vendors, customers and internal stakeholders. Team-oriented with an analytical and organized nature. Ready to bring over 20 years of experience and take on a challenging new role.
Overview
24
24
years of professional experience
Work History
Logistics Strategist
H&M Group Logistics, Logistics Strategy & Innovation
01.2021 - Current
- I manage the process to gather and prioritize logistics initiatives and requirements across various functions, aligning them with our development teams so that efforts are focused on the most critical areas
- I ensure that initiatives are well-defined and in line with overarching strategy and goals
- As part of the quarterly business review, I provide clarity on logistics priorities through effective communication, and connecting various teams and stakeholders, ensuring that the logistics portfolio is continuously updated
- Additionally, I shape and facilitate processes and forums to effectively steer logistics initiatives, and lead cross-functional teams in strategic initiatives with focus on common objectives
- I participated in various innovation projects, including the creation of an innovation guidebook.
- When looking for an innovative training solution, I was hands-on involved in the entire process—from identifying training needs to selecting the most suitable suppliers —demonstrating my commitment to continuous improvement and forward-thinking solutions
- This role has not just deepened my understanding of steering processes but has also strengthened my ability to utilize technology for achieving business goals
Global Training Responsible
H&M Group Logistics
08.2016 - 01.2021
- I led the development, planning, and execution of global end-user training and change management activities for the implementation of a new ERP and Warehouse Management System across our warehouses
- One of my most significant contributions was the creation of a digital training package, that revolutionized our training approach, enabling more efficient training and ensuring that end-users would feel motivated and could seamlessly adapt to new software and business processes, leading to successful implementations without disrupting operations
- In addition to gaining a deep understanding of our end-to-end supply chain operations and the supporting logistics software, I refined my ability to convey complex information to large audiences through clear documentation and effective communication channels
Supply Chain Developer
Atlas Copco Industrial Technique AB
11.2011 - 08.2016
- I led a project team focused on identifying and implementing improvements to reduce lead times and meet customer commitments, closely collaborating with production and suppliers
- I played a pivotal role in enhancing cross-functional collaboration through the development of new communication strategies and the implementation of performance metrics to monitor progress and address challenges
- Another achievement was the successful launch of new tools and processes within the ERP system (SAP), all tailored to improve the way of working for our global customer centres
- Additionally, I coordinated product launches, and successfully onboarded newly acquired companies, including temporary assignments abroad
- In this role, I really enjoyed being the spider in the web, connecting production with the customer, developing solutions together and driving improvements
Logistics Professional
Atlas Copco Construction Tools AB, Logistics
03.2010 - 11.2011
- I managed forecasting in the ERP system (SAP) and the allocation of customer orders in collaboration with distribution, production, marketing, and management
- One of my primary contributions was streamlining the order flow and significantly improving customer service, resulting in a Customer Care Award recognition
Supply Chain Coordinator & Customer Care
Atlas Copco Power Tools Distribution
07.1999 - 03.2010
- I made sure that the group of customers I was responsible for were provided all necessary assistance for them to receive delivery of their products
- This involved having close contact with customers, placing orders, taking care of documents (Bill of Ladings etc), invoicing, and coordinating all activities regarding transports and customs clearance
- I was also responsible for setting end-user requirements for SAP implementation, including end-user training
- Other initiatives included optimizing workflows and enhancing collaboration with production, marketing, and logistics teams while prioritizing and problem-solving to ensure smooth operations.
Education
Bachelor Business Administration -
Provinciale Hogeschool Limburg
Belgium06.1999
Skills
- Presentation and communication
- Cross-Functional Collaboration
- Process management & improvement
- Organizational skills
- Project management
- Change management
- Documentation, Attention to detail
- Stakeholder management
- Learning Tools
- Strategic alignment
Languages
Dutch
Native language
English
Proficient
C2
Swedish
Proficient
C2
German
Elementary
A2
French
Elementary
A2
Timeline
Logistics Strategist
H&M Group Logistics, Logistics Strategy & Innovation
01.2021 - Current
Global Training Responsible
H&M Group Logistics
08.2016 - 01.2021
Supply Chain Developer
Atlas Copco Industrial Technique AB
11.2011 - 08.2016
Logistics Professional
Atlas Copco Construction Tools AB, Logistics
03.2010 - 11.2011
Supply Chain Coordinator & Customer Care
Atlas Copco Power Tools Distribution
07.1999 - 03.2010
Bachelor Business Administration -
Provinciale Hogeschool Limburg
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