Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elisa Sjöö

Södertälje

Summary

Logistics Coordinator experienced in coordinating shipments, creating deliveries, collaborating with freight forwarders and managing customer needs. Who is meticulous, resilient and flexible in handling diverse issues. Able to handle stressful situations and prioritize to ensure that tasks will be completed in time. Enjoy learning new things and always looking for ways to improve procedures.

Overview

6
6
years of professional experience

Work History

Logistics Coordinator - Global Operations

AstraZeneca AB
09.2022 - Current
  • Responsible for managing supply to customer through the end to end (e2e) Supply Chain for Middle East and African markets.
  • Work is executed in a global, high paced e2e with strong focus on cross functional collaboration with other Key Internal Stakeholders.
  • Main accountability for day to day operational Service delivery across supply chain ensuring orders delivered on time and Stock Outs avoided.
  • Identifying and prioritizing activities to accomplish both short- and mid-term goals.
  • Operational responsibility for supply to customers with authority to make operational decisions that ensure the timely supply of product whilst maximizing efficiencies for the business.
  • Communicates daily around; orders, delivery plans, forecasts, stock levels etc. to prioritize and make the right decisions, balancing both Service and Cost, while keeping the Customer In-mind.
  • Coordinating shipments of non-registered products to markets where patient are in urgent need of treatment.

Logistics Coordinator - Sweden Operations

AstraZeneca AB
03.2022 - 09.2022
  • Planned and supervised shipments from product release to end-user and scheduled daily and weekly routes.
  • Tracked orders and notified customers of status or potential delays.
  • Generated all documentation and information required for customer shipments.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
  • Reported customer feedback to management, including any signs of customer dissatisfaction.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • I was the main person handling the supply to Russia throughout new challenges related to the current situation.
  • Daily communication with customers and freight forwarders to provide information related to updates or changes that affects both parts.
  • Quick actions to make sure that requested material get dispatched in time on the booked trucks.
  • Creating crucial documentation related to individual shipment for successful exit process between EU to Russia.

Package Delivery Driver

PostNord
01.2019 - 06.2020
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Heavy lifting and carried packages throughout regular course of delivery.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Warehouse Worker

H&M
07.2017 - 08.2018

Prepared orders for shipment by systematically picking, packing and labeling merchandise.

  • Picking and packing clothing items to be distributed to all physical stores within Sweden.
  • Exceeded goals through effective task prioritization and great work ethic.

Education

Logistics Degree - Logistics And Materials Management

Södertälje Yrkeshögskola
Södertälje
06.2021

Skills

  • Logistics education and experience
  • Customer Service
  • Flexible & Adaptable
  • Multitasking abilities
  • High knowledge in SAP
  • Basic knowledge in APO

Languages

Swedish
Native language
English
Upper intermediate
B2

Timeline

Logistics Coordinator - Global Operations

AstraZeneca AB
09.2022 - Current

Logistics Coordinator - Sweden Operations

AstraZeneca AB
03.2022 - 09.2022

Package Delivery Driver

PostNord
01.2019 - 06.2020

Warehouse Worker

H&M
07.2017 - 08.2018

Logistics Degree - Logistics And Materials Management

Södertälje Yrkeshögskola
Elisa Sjöö