Summary
Overview
Work History
Education
Skills
Personal Information
Tel
Language
Websites
References
Timeline
Generic
Dominika Wrzesiok

Dominika Wrzesiok

Arlöv

Summary

Commercially driven leader with strong experience in high-performance environments, team coordination, and customer excellence. Proven ability to manage people, prioritize results, and adapt quickly in fast-paced settings. Passionate about fashion retail, visual presentation, and sales performance.

Overview

14
14
years of professional experience

Work History

Operations Assistant

Copenhagen Flight Services / Aviator Flight Services
Copenhagen
07.2024 - Current

• Coordinate daily operations in a time-critical environment
• Collaborate with multiple teams to ensure efficiency and structure
• Demonstrate leadership, accountability, and strong communication

Dance Instructor /Dance Choreographer

Zingi Dance Studio / Copenhagen Salsa Academy / Love Dance Academy
Copenhagen / Malmö
05.2017 - Current

• Led teams and groups through motivation and clear communication
• Built engagement, discipline, and performance

Passenger Agent /Flight Dispatcher

Copenhagen Flight Services
Copenhagen
11.2021 - 06.2024

• Delivered high-level customer service, ticket sales, and check-in
• Handled payments, dispatch duties, and operational decision-making
• Maintained performance standards under pressure

Receptionist

Scantest
Malmö Hyllie
07.2021 - 10.2021
  • Efficiently registered customers to ensure seamless onboarding.
  • Processed payments accurately, ensuring timely transactions.
  • Responded to emails promptly, maintaining professional communication.
  • Solved customer problems effectively to enhance satisfaction.

Waitress, Event Planner

Quality Hotel The Mill
Malmö
08.2019 - 04.2020

• Event coordination and service delivery
• Focus on guest satisfaction and upselling

Restaurant Manager

Antillo HB - Rum Shack
Malmö
12.2017 - 08.2018

• Managed staff, schedules, and daily operations
• Drove sales performance and service quality
• Planned and executed events with commercial focus

Waitress, Bartender

Antillo HB - Carib Kreól
Malmö
05.2017 - 12.2017
  • Provided exemplary service to guests in a high-volume environment.
  • Mixed and crafted cocktails to meet diverse customer preferences.

Logistics/Consultant

CGI
Malmö
09.2011 - 10.2016

Categorization of mails and letters

Education

Online Manager and Customer Service Course -

Future Investments
Poland
12.2021

Skills

Team Leadership & Motivation
Sales Performance & Commercial Thinking
Customer Experience Excellence
Visual & Brand Awareness
Stress Management & Problem Solving
Organization, Responsibility & Flexibility

Personal Information

  • Date of Birth: 07/13/91
  • Gender: Women
  • Nationality: Polish Swedish

Tel

+46 765555713

Language

English
Proficient (C2)
C2
Polish
Native
Native
Swedish
Advanced (C1)
C1

References

References available upon request.

Timeline

Operations Assistant

Copenhagen Flight Services / Aviator Flight Services
07.2024 - Current

Passenger Agent /Flight Dispatcher

Copenhagen Flight Services
11.2021 - 06.2024

Receptionist

Scantest
07.2021 - 10.2021

Waitress, Event Planner

Quality Hotel The Mill
08.2019 - 04.2020

Restaurant Manager

Antillo HB - Rum Shack
12.2017 - 08.2018

Dance Instructor /Dance Choreographer

Zingi Dance Studio / Copenhagen Salsa Academy / Love Dance Academy
05.2017 - Current

Waitress, Bartender

Antillo HB - Carib Kreól
05.2017 - 12.2017

Logistics/Consultant

CGI
09.2011 - 10.2016

Online Manager and Customer Service Course -

Future Investments
Dominika Wrzesiok