Dilara Yanmaz
Summary
Graduating from the IB program has shaped me into a critical thinker with a global outlook and a passion for learning. Living in five different countries has further broadened my horizons, teaching me adaptability and the value of diversity. I've volunteered at the Stockholm Film Festival, gaining teamwork and organizational skills, and as an online teacher, where I helped others learn. These experiences have fueled my love for collaboration, growth, and making a positive impact.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Ceyda Stationary
04.2017 - 11.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Executed visual merchandising strategies to attract customers and drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Cafe Waitress
Cafe Athens
03.2020 - 02.2022
- Used standard formulas and recipes to prepare food items such as sandwiches and salads.
- Operated cash registers to process cash, credit and debit transactions.
- Served customers by preparing food trays for consumption and packaging up takeout orders.
- Contributed to team success by working collaboratively with other servers and kitchen staff.
- Improved order accuracy with careful attention to detail when entering orders into the point-of-sale system.
- Succeeded in upselling menu items through suggestive selling techniques, increasing overall revenue for the cafe.
Education
High School Diploma -
Åva Gymnasium
Täby, Sweden06-2024
Skills
- Reliability and punctuality
- Food presentation
- Cleanliness maintenance
- Patience and empathy
- Order accuracy
- Allergy awareness
Languages
Turkish
Native language
English
Advanced
C1
Swedish
Intermediate
B1
Greek
Elementary
A2
Timeline
Cafe Waitress
Cafe Athens
03.2020 - 02.2022
Sales Assistant
Ceyda Stationary
04.2017 - 11.2019
High School Diploma -
Åva Gymnasium
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