Deana Kuljanin
Gothenburg, Sweden
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing documents and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Account Manager
Sponsor Scout
01.2023 - 10.2023
- Carefully reviewed all documents and reports for completeness and accuracy.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Administrative Assistant
Senti Group
01.2021 - 01.2023
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
Executive Assistant
Sarajevo MUN
05.2019 - 10.2019
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Used advanced software to prepare documents, reports, and presentations.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled incoming and outgoing mail, email and faxes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Wrote reports, executive summaries and newsletters.
- Completed transmittal logs and stored in files for specified durations.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
Education
Bachelor of Arts - Economics
University of Primorska
Koper, Slovenia07.2023
High School Diploma -
International Baccalaureate
Sarajevo04.2020
Skills
- Database Management
- Records Maintenance
- Project Support
- Quality Management
- Document Organization
- Tracking Document Flow
- Quality Assurance
- Electronic Records Management
- Standard Operating Procedures
- Database Management
- Data Entry
- Document Control
Languages
Serbian
Native language
English
Proficient
C2
Swedish
Elementary
A2
Slovenian
Intermediate
B1
Timeline
Account Manager
Sponsor Scout
01.2023 - 10.2023
Administrative Assistant
Senti Group
01.2021 - 01.2023
Executive Assistant
Sarajevo MUN
05.2019 - 10.2019
Bachelor of Arts - Economics
University of Primorska
High School Diploma -
International Baccalaureate
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