Summary
Work History
Education
Skills
Languages
Extracurricular Activities
Timeline
Generic
Roxana Draghiceanu

Roxana Draghiceanu

Malmo

Summary

Making each day count and looking at it as being a new experience that only brings knowledge is my only objective.

Work History

Cleaner

Vardagshjalten AB
02.2024 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.

Store manager

Rocky Lane Mini Market
  • Efficiently maintain store cleanliness' resolving customer concerns effectively
  • Implement strategic product displays' ensuring easy customer access
  • Safely handle merchandise' and oversee store operations including opening' closing' and shift supervision
  • Provide constructive and inspiring feedback to the team' and actively contribute to training and onboarding
  • Manage stock orders' and conduct delivery checks with meticulous attention to detail.

Waitress

Foodgarage Drammen AS
  • Greet and seat guests' provide detailed menu information' assist in food and drink selections considering preferences' allergies' and special requests
  • Address complaints with proactive solutions' ensure cleanliness' and maintain a vigilant presence to ensure guests' satisfaction
  • Committed to delivering exceptional service at all times.

Waitress

Hitchhiker AS
  • Oversee floor operations in the absence of the manager
  • Execute opening and closing procedures meticulously
  • Manage bookings and take/away orders
  • Assist kitchen staff in food preparation
  • Monitor and restock products
  • Address guest needs' questions' and complaints
  • Ensure restaurant cleanliness and maintain a welcoming atmosphere.

Junior Floor Manager

SC Bibas Professional SRL
  • Monitor daily production to ensure the shop's inventory is well/maintained
  • Collaborate with fellow managers to ensure overall shop functionality
  • Train new employees in production and selling techniques
  • Handle customer complaints' offering assistance in product selection
  • Maintain shop cleanliness and manage opening/closing procedures responsibly.

Sales & Marketing Admissions Trainee

American European Education
  • Copywriting' Advanced Research Methods' Content Creator for official websites and for Social Media Platforms' Creating and monitoring campaigns' Develop and planning strategies for the company's sustainability and growth.

Education

Hotel Director Diploma -

American Hotel Academy

Global Governance and Diplomacy Certificate -

European School for Leadership Development

Skills

  • Attentiveness and Anticipation
  • People Person
  • Strategic Thinker
  • Problem-Solving
  • Outstanding Communication Skills
  • Conflict Resolution
  • Effective Time Management

Languages

English
Advanced
C1
Italian
Elementary
A2
Norwegian
Elementary
A2
Turkish
Elementary
A2
German
Elementary
A2
Romanian
Proficient
C2

Extracurricular Activities

Volunteer for "O masa calda pentru Fiecare" , Brasov, Romania.

For the first day of the activity, we had to make 600 packages with different food supplies to give them away in our second and third day of the activity. The second and the third day of the event was dedicated to serving hot meals and beverages for the ones in need that attended the event, cleaned, and organized the whole location so that the event could take place at its maximum capacity.

Volunteer for "Kindness Week", Brasov, Romania.

For 4 days, the Student Government Team of the Academy had to sell food and beverage items in order to raise money for an orphanage near Brasov that supports children in need. With the amount of money that we gathered, we were able to provide the shelter with school supplies, food supplies, clothes, and toys. A memorable day.

Volunteer for "Tree planting in Ghimbav ", Brasov, Romania.

Together with other students from American Hotel Academy, the whole day was dedicated to planting trees in Ghimbav, a small village near Brasov. The purpose of this action was to help nature recover faster.

Volunteer for "SOS . Satele Copiilor Romania ",

Sharing is caring. We make ourselves seen by the public through social media or events, we raise funds for the association, we donate clothes, food, school supplies, and others for children and their families in need.

Timeline

Cleaner

Vardagshjalten AB
02.2024 - Current

Store manager

Rocky Lane Mini Market

Waitress

Foodgarage Drammen AS

Waitress

Hitchhiker AS

Junior Floor Manager

SC Bibas Professional SRL

Sales & Marketing Admissions Trainee

American European Education

Hotel Director Diploma -

American Hotel Academy

Global Governance and Diplomacy Certificate -

European School for Leadership Development
Roxana Draghiceanu