Davies Nkwazema
Athboy,Meath
Summary
I am a professional with expertise in customer satisfaction and team collaboration. Proven ability in time management and adaptability. My strong conflict resolution skills help to foster a harmonious workplace. I am focused on leveraging these strengths to drive organizational goals and improve operational efficiency.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Delivery driver
SängvaruhusetElgen
Stockholm,Sweden, Stockholm County
03.2018 - Current
- Completed emergency deliveries under challenging conditions, achieving operational consistency.
- Navigated various routes efficiently, enhancing route coverage and delivery speed.
- Adapted to changing road conditions, ensuring safe and timely deliveries.
- Handled fragile items with care, resulting in zero damage complaints.
- Improved client satisfaction through prompt and accurate package delivery.
- Adhered strictly to traffic laws, reducing penalties from violations.
- Assisted in warehouse organisation to streamline packing processes.
- Handled cash transactions accurately, preventing end-of-day discrepancies.
Restaurant worker
Vapiano
Stockholm,Sweden, Stockholm County
09.2015 - 02.2018
- Enhanced customer satisfaction through prompt and courteous service delivery.
- Supported team members during peak periods to promote operational efficiency.
- Collaborated with staff to cultivate a team-oriented environment.
- Maintained health and safety standards across all work areas.
- Ensured cleanliness of dining area to create a pleasant atmosphere.
- Assisted in kitchen operations for seamless restaurant services.
Fast food worker
Burger King
Munich,Germany
05.2014 - 08.2014
- Managed stock to ensure smooth operations during peak hours while collaborating with kitchen staff to expedite food preparation.
- Addressed customer queries swiftly, enhancing overall service quality.
- Promoted a safe working environment by adhering to strict hygiene standards.
- Provided timely assistance to colleagues, fostering teamwork and cooperation.
Hotel assistant
Best western Quid Hotel
Trento,Italy
03.2012 - 12.2013
- Coordinated daily tasks with front office staff to ensure streamlined operations.
- Delivered prompt room service to enhance guest comfort.
- Managed cleaning duties, ensuring cleanliness throughout premises.
- Assisted guests to elevate hospitality experience.
Education
Foundation Degree in Social Science - Estate Management
Imo State University
01.2009 - 09.2009
Diploma of Higher Education - Sciences
Command Day Secondary School
09.2002 - 09.2008
Skills
- Customer satisfaction
- Team collaboration
- Time management
- Adaptability
- Suitable for shift work
- Conflict resolution
Languages
2,3,5
Personal Information
Languages
English
Swedish
Italian
Timeline
Delivery driver
SängvaruhusetElgen
03.2018 - Current
Restaurant worker
Vapiano
09.2015 - 02.2018
Fast food worker
Burger King
05.2014 - 08.2014
Hotel assistant
Best western Quid Hotel
03.2012 - 12.2013
Foundation Degree in Social Science - Estate Management
Imo State University
01.2009 - 09.2009
Diploma of Higher Education - Sciences
Command Day Secondary School
09.2002 - 09.2008
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