Summary
Overview
Work History
Education
Skills
Languages
Curriculum Vitae
Hobbies and Interests
Timeline
Generic
David Muigai

David Muigai

Skellefteå

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

11
11
years of professional experience

Work History

Vehicle Technician/Machine Technician

Volvo
08.2012 - Current
  • I have worked under Volvo Wist & Buss in different areas in the Boliden mine, Renström mine, Björkdals mine, Rönske etc.
  • Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
  • Enhanced customer satisfaction by providing timely and efficient maintenance services for their vehicles.
  • Reduced repair times with proficient use of diagnostic tools and equipment for accurate problem identification.
  • Increased shop efficiency by effectively managing work orders, prioritizing tasks, and maintaining a clean workspace.
  • Collaborated with team members to complete complex repairs, resulting in successful resolutions for clients.
  • Mentored junior technicians by sharing technical knowledge, fostering professional growth within the team.
  • Contributed to a safe work environment by adhering to established safety protocols and procedures during all repair processes.
  • Performed routine maintenance tasks to ensure optimal vehicle functionality and longevity for customers.
  • Maintained detailed records of completed repairs, ensuring accurate documentation and facilitating future services on client vehicles.
  • Exceeded customer expectations through exceptional communication skills, explaining complex repair processes in easily understandable terms.
  • Streamlined inventory management by efficiently tracking parts usage and promptly ordering necessary supplies as needed.
  • Stayed current on industry trends and advancements through regular participation in training sessions, seminars, and workshops, enhancing technical expertise.
  • Troubleshot electrical systems to identify malfunctions effectively and implement appropriate solutions swiftly.
  • Demonstrated proficiency in utilizing specialized tools for precise adjustments during suspension alignments or brake servicing tasks.
  • Provided exceptional service to fleet accounts by maintaining scheduled intervals of preventative maintenance for optimal vehicle performance across the entire fleet.
  • Assisted customers in making informed decisions regarding their vehicle''s care by offering sound advice based on extensive experience within the automotive industry.
  • Minimized downtime for clients with commercial vehicles through quick response times and expedited service offerings.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Achieved high levels of customer satisfaction by proactively addressing concerns and resolving issues in a professional manner.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Performed safety and emissions inspections.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Coordinated with parts department to determine availability of necessary components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Performed emissions tests according to standard procedures.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Retained accurate records of purchases, titles and sales.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.

Education

Certificate - Certificate

Fordon Tekniker Umeå Universitet
Umeå, Sweden
11.2013

High School Diploma -

Ololu Secondary School
Eldoret, Kenya
10.2002

- - Kenya Certificate of Primary School

Kibio Primary School
Eldoret, Kenya
11.1998

Skills

  • Dependable and Responsible
  • Vehicle Software Proficiency
  • Teamwork and Collaboration
  • Fluent in Swedish & English
  • Troubleshooting
  • Critical Thinking
  • Attention to Detail
  • Electrical Systems Repair
  • Ignition System Repair
  • Battery Testing and Replacement
  • Automotive Detailing
  • Advanced Diagnostics
  • Preventative Maintenance
  • Alignments Experience
  • Diagnostic Abilities
  • Installing Equipment
  • Maintaining Records
  • Calibrating Instruments
  • Customer Relationship Management (CRM)
  • Electrical Understanding
  • Quality Assurance Inspections

Languages

Engelska
svenska
Swahili

Curriculum Vitae

I`m David and I am 42 years old and i have gone for elementary school for 9 years, in high school for 4 years and 3 years technician certificate course. In my home country i worked with companies and later started my own vehicle workshop which i operated for about 8 years before i moved to Sweden. Here in  Sweden i went to Umeå technical school for 3 years and today i am working as a truck/ machine technician in various mines and also in Volvo Wist and buss Skellefeå. I have worked in Volvo for over 10 years now.

Hobbies and Interests

Sport boxning

Timeline

Vehicle Technician/Machine Technician

Volvo
08.2012 - Current

Certificate - Certificate

Fordon Tekniker Umeå Universitet

High School Diploma -

Ololu Secondary School

- - Kenya Certificate of Primary School

Kibio Primary School
David Muigai