Darijo Simic
Kista,Sweden
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ICT tehnician position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
ICT Technician,Electriker
ERICSSON Sweden
02.2021 - Current
- Enhanced network performance by troubleshooting and resolving technical issues in a timely manner.
- Implemented system upgrades for improved functionality and increased security measures.
- Streamlined IT processes by developing and implementing efficient workflow procedures.
- Optimized hardware and software configurations to maximize system performance and reliability.
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Developed comprehensive documentation for IT policies, procedures, and best practices, enhancing knowledge sharing among team members.
- Read blueprints and schematics to correctly place equipment.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Configured systems according to prescribed software and hardware frameworks.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Electrician Fiber Optic Tehnician
Spedab Data AB
10.2018 - 02.2021
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Enhanced energy efficiency by recommending and installing upgraded electrical components in residential and commercial properties.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
- Assisted in the design phase of various projects, providing input on optimal lighting layouts, power distribution plans, and equipment specifications.
- Enhanced network performance by installing and maintaining fiber optic cables and related equipment.
- Achieved faster data transmission speeds through expert splicing, termination, and testing of fiber optic cabling.
- Reduced signal loss in fiber networks through proper installation and alignment of connectors, splice closures, and patch panels.
- Improved customer satisfaction by providing timely support for fiber optic-related issues in both residential and commercial settings.
- Improved network efficiency by identifying and resolving complex data connectivity issues.
- Managed enterprise-wide network infrastructure upgrades, ensuring minimal downtime and seamless transitions.
- Collaborated with IT teams to develop integrated network solutions, resulting in increased productivity.
- Enhanced server performance by conducting regular maintenance and updates.
- Reduced downtime for clients by promptly troubleshooting and resolving server issues.
- Optimized hardware configurations to maximize server capacity and performance.
Fiber Optic Technician
Zengun Telecom
02.2016 - 10.2018
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Enhanced energy efficiency by recommending and installing upgraded electrical components in residential and commercial properties.
- Enhanced server performance by conducting regular maintenance and updates.
- Optimized hardware configurations to maximize server capacity and performance.
- Maintained accurate documentation, facilitating efficient knowledge transfer among team members.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Electrician,Fiber Optic Tehnician
DEXNet AB
10.2014 - 02.2016
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Enhanced energy efficiency by recommending and installing upgraded electrical components in residential and commercial properties.
- Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Ensured optimal system operation by conducting regular inspections and preventive maintenance of fiber optic infrastructure.
- Improved customer satisfaction by promptly responding to service requests and providing high-quality technical support.
Fiber Optic Technician ,Elektriker
ERNet AB
07.2011 - 10.2014
- Read blueprints and schematics to correctly place equipment.
- Optimized system performance through expert alignment of optical devices used for signal transmission across the network.
- Worked closely with network administrators and server engineers to deliver quality service.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Ensured optimal system operation by conducting regular inspections and preventive maintenance of fiber optic infrastructure.
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
Education
ECY Certifikat -
ECY
Stockholm, Sweden03.2020
ECS Licensieringskurs - ECS Licensieringskurs
ECS-installatör Med Bevis
Stockholm02.2020
Fiber And Data Tekniker - Utbildningsbevis Inom Terminering – Fiber
INCERT AB
Stockholm03.2014
High School Diploma -
MTS SPO
Konjic02.1999
Skills
- Remote Support
- Network Troubleshooting
- Disaster Recovery Planning
- Hardware Installation
- Patch management
- Wireless Networking
- Network Security
- IT Documentation
- IT Asset Management
- Application installations
- Customer Support
- Fiber Optic Cleaning
- Equipment Calibration
- Fiber Optic Routing
- Broadband Networks
- Optical Network Design
- FTTx Deployment
- Passive Optical Networks
- Fusion Splicing
- Fiber Characterization
- Fiber Optic Standards
- Data Center Operations
- Optical Transport Networks
- Fiber Optic Safety
- Telecommunications infrastructure
- Operating system management
- Server maintenance
- Configuration Management
- System Upgrades
- Maintenance Scheduling
- Network configuration
- Database Administration
- Server Hardware Repair
- IT Infrastructure Management
- Storage Area Networks
- Remote Access Management
- Server Documentation
- Teamwork and Collaboration
- Microsoft Windows and Office
- Felsökning/OTDR mätning, Fluke mätning
- Larm och passagesystem installator
Languages
Croatian
Native language
Swedish
Upper intermediate
B2
English
Advanced
C1
German
Elementary
A2
Additional Information
Jag arbetade i nästan hela Sverige, Stockholm, Göteborg, Borås, Uddevalla, Småland, Gävle, Sundsvall, Ockelbo, Örebro... 12 år har jag arbetat inom databranschen som tekniker med fantastiska felsökning- och problemlösning färdigheter. Mitt fokus har alltid varit att arbetsgivaren och kunderna blir nöjda.
Övergripande teknisk förståelse
Problemlösare
Kundservice färdigheter
Bra teknisk kunskap och praktisk erfarenhet
Elektriker,eget företag, 2000 — 2011 Arbetade som elektriker i Kroatien och Tyskland
Jag har bekräftelse från Elbranschens central yrkesnämnd (ECY) att jag är
kompetent och anställd i Sverige
Har ett brett intresse och passion för databranschen.
Älskar att komma in i detaljer om nya tekniker och verktyg.
Njuter av att fixa saker.
Drive licence
K örkort AM, B, C1, C
Mobila Arbetsplattformar A1 B1 A3 B3
Truckförare A2 A3 A4 B1 B2 B3
Timeline
ICT Technician,Electriker
ERICSSON Sweden
02.2021 - Current
Electrician Fiber Optic Tehnician
Spedab Data AB
10.2018 - 02.2021
Fiber Optic Technician
Zengun Telecom
02.2016 - 10.2018
Electrician,Fiber Optic Tehnician
DEXNet AB
10.2014 - 02.2016
Fiber Optic Technician ,Elektriker
ERNet AB
07.2011 - 10.2014
ECY Certifikat -
ECY
ECS Licensieringskurs - ECS Licensieringskurs
ECS-installatör Med Bevis
Fiber And Data Tekniker - Utbildningsbevis Inom Terminering – Fiber
INCERT AB
High School Diploma -
MTS SPO
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