Daley Harwood
Stockholm
Summary
Driven Retail Manager with more than 15 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
7
7
years of professional experience
Work History
Retail Manager
CDLP
06.2022 - Current
- Implemented daily operating procedures.
- Stock Management , inventory ,
- Oversaw employee performance, Problem solver , and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic .
- Highly service minded and lead by example
Store Manager
Levis
06.2021 - 06.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed Team successfully
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Managed moving store from a small location to Sweden's flagship store.
Assistant Retail Store Manager
Superdry
07.2016 - 06.2021
- Assisted store manager in meeting standards for customer service and quality.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues.
- Managed the Team on a weekly basis due to store Manager having 3 store locations to run
Education
High School Diploma -
Kingsdale College
London07.2005
Skills
- Cash Management
- Visual Merchandising
- Team Training
- Customer Service
- Operations Management
- Loss Prevention
- Staff Recruitment
training ,football, singing
in my spare time i love spending time with my family , playing football and training which keeps me in shape and most importantly my mental health in check.
Languages
English
Native language
Swedish
Intermediate
B1
Timeline
Retail Manager
CDLP
06.2022 - Current
Store Manager
Levis
06.2021 - 06.2022
Assistant Retail Store Manager
Superdry
07.2016 - 06.2021
High School Diploma -
Kingsdale College
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