Summary
Overview
Work History
Education
Skills
Technical Skills
Hardware Worked On
Cisco Id
Languages
Disclaimer
Technical Qualifications
Personal Information
Languages
Timeline
Generic

Cynthia Christy C.

Stockholm

Summary

Dynamic Network Administrator with proven expertise at Sans Bound Solutions Pvt. Ltd., excelling in WAN protocols and Cisco technologies. Adept at troubleshooting and optimizing network performance, I effectively coordinated technical support and enhanced team collaboration. Recognized for delivering robust solutions and maintaining high standards in network security and reliability.

Overview

21
21
years of professional experience

Work History

Network Administrator

Sans Bound Solutions Pvt. Ltd.
Kodambakkam
10.2006 - Current
  • Maintenance Configuration & Troubleshooting of Cisco 1700,2500,2600,4000 series routers and Cisco 1900, 2900, 3500 series Switches.
  • Maintenance Configuration & Troubleshooting of Cisco 501, 515, 5500 Series Firewalls.
  • Notifying and coordinating technical support team regarding problems and solutions.
  • Coordinating with vendor for Hardware & Software products.
  • Taking backup and up gradation of Flash for Routers, Switches & PIX Firewalls using TFTP server.
  • LAN/WAN technologies support and troubleshooting.
  • Technical support guide for CCNA.
  • ISDN line connectivity maintenance.
  • Monitoring the Leased Line and Backup Line Connectivity between Head Office to Branch Offices.

Business Support Assistant

Cognizant Technology Solutions
Thorraipakkam
11.2005 - 10.2006
  • Administering the webex sessions and creating the sessions.
  • Providing solutions with issues related to webex.
  • Allocating the resources to the project and handling the People Soft for the project.
  • Providing solutions for different issues to the team members.
  • Analyzing and collecting the anti-virus reports.
  • Analyzing the different servers and updating the dashboard.
  • Analyzing the overall work done by the project members and creating reports accordingly.

Customer Support Executive

HCL Technologies Pvt. LTD.
Chennai
06.2004 - 10.2005
  • Providing Technical solutions for DSL related problems.
  • To Provide Assistance for the team members.
  • Assist customers in the operation and maintenance of the system.
  • Guided customers to install Modems, Routers, Browser S/W, and Microsoft Office related issues.
  • Provided the guidance for installing the operating systems and dealt with the issues relating to it.
  • Intervene when necessary to aid the group in resolving issues.

Education

MSc - IT

Anna University
Chennai
08.2025

B.Sc - Mathematics

Women's Christian College
01.2004

MBA - Systems

Periyar University
Selam

French-Level2 -

Alliance Franҫaise
Nungambakkam, Chennai

MBA - Computer Information Systems

Medlearn
Taby, Stockholm

Skills

  • WAN protocols
  • PPP
  • HDLC
  • FRAME-RELAY
  • ISDN
  • LAN Technologies
  • Ethernet
  • IEEE 8021d
  • IEEE 8021w
  • IEEE 8021s
  • IEEE 8021ad
  • IEEE 8021q
  • Packet filtering
  • Access Control Lists
  • IOS configuration
  • Image files
  • Password Recovery
  • Network summarization
  • Routing protocols authentication
  • NAT
  • Rip V1
  • Rip V2
  • IGRP
  • EIGRP
  • OSPF
  • Network cabling
  • TCP/IP
  • Subnetting
  • PIX Firewall
  • ASA Firewall
  • AAA
  • TACACS
  • Security Context
  • Fail-over
  • Object grouping
  • Site to site VPN
  • Site to client VPN
  • Checkpoint
  • NAT hide mode
  • VPN remote access
  • User authentication
  • Client authentication
  • Session authentication
  • Backup
  • Restore configuration
  • ADS integration
  • Clustering
  • Content security
  • Firewall Log Analysis
  • Traffic Analysis
  • Bandwidth Analysis
  • Centralized Policy Management
  • Smart Defense
  • UFP content security
  • CVP content security
  • Remote Installation
  • Upgradation of Checkpoint Software
  • Smartview Tracker
  • Smartview Monitor
  • Eventia Reporter
  • Cisco Routers
  • Cisco Catalyst Switches
  • Cisco PIX Firewalls
  • Cisco Adaptive Security Appliances
  • Monitoring Tools
  • Ethereal
  • Network Monitor

Technical Skills

Implementing WAN protocols such as PPP, HDLC, FRAME-RELAY and ISDN., Knowledge in LAN Technologies like Ethernet, IEEE 802.1d, IEEE 802.1w, IEEE 802.1s, IEEE 802.1ad., Deploying packet filtering using Standard and Extended Access Control Lists., Good Knowledge in managing IOS configuration files and image files, Password Recovery., Familiar with summarization of networks., Familiar with authentication of routing protocols & filtering networks of routing protocols., Familiar with routing protocols., Configuring NAT (Static, Dynamic, Port Address Translation)., Configuring Rip V1& V2, IGRP, EIGRP, OSPF & Redistribution., Familiar with network cabling., Well versed with Network protocols: TCP/IP and subnetting., Configuration and troubleshooting in PIX & ASA., Configuring static, dynamic, pat, static pat., Configuring AAA in local database and TACACS+., Configuring Security Context & fail-over in Pix and ASA., Creating object grouping & implementing routing protocols in PIX and ASA., Taking IOS backup and daily maintenance., Configuring site to site VPN, site to client VPN., Installing and configuring checkpoint & Installing firewall on Secure Platform., Configuring Nat (hide mode, static, manual)., Maintaining and configuring site to site VPN and VPN remote access., Configuring user, client and session authentication., Taking backup and restore the configuration., Integrating ADS with checkpoint firewall., Configuring clustering, content security., Firewall Log Analysis for Security, Traffic, & Bandwidth Analysis using Centralized Policy Management across Enterprise-wise deployment., Smart Defense., UFP content security with WebSense., CVP content security with TrendMicro's Interscan Virus wall., Remote Installation and Up gradation of Checkpoint Software., Smartview Tracker, Smartview Monitor, Eventia Reporter.

Hardware Worked On

1700, 2500, 2600, 4000 Series, 1900, 2950, 3550 Series Switches, 501, 515E Series, 5500 Series, Ethereal, Network Monitor

Cisco Id

CSCO11156944

Languages

  • English
  • Tamil
  • Hindi
  • Sanskrit
  • French

Disclaimer

I hereby declare that the above particulars are true to the best of my Knowledge and belief.

Technical Qualifications

  • Securing Networks with PIX and ASA (SNPA)
  • Cisco Certified Network Associate (CCNA)
  • Checkpoint (Pursuing)

Personal Information

  • Father's Name: Mr. J.N.Chelladorai
  • Date of Birth: 02/23/84
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Christianity

Languages

English
First Language

Timeline

Network Administrator

Sans Bound Solutions Pvt. Ltd.
10.2006 - Current

Business Support Assistant

Cognizant Technology Solutions
11.2005 - 10.2006

Customer Support Executive

HCL Technologies Pvt. LTD.
06.2004 - 10.2005

MSc - IT

Anna University

B.Sc - Mathematics

Women's Christian College

MBA - Systems

Periyar University

French-Level2 -

Alliance Franҫaise

MBA - Computer Information Systems

Medlearn
Cynthia Christy C.